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9 Dunlop Rd, Mulgrave, VIC, 3170, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor Workmanship & Unacceptable Service Quality I purchased a brand-new Toyota HiAce on 17 August 2026. On the day of delivery, I noticed a crack in the middle of the front windshield. I immediately contacted Toyota, and a week later, I brought the vehicle to Waverley Toyota - Spare Parts and Service Centre for its 1,000 km check and windshield replacement. A service advisor named Gihan attended to me. Here is what happened during this process: 1. Poor Workmanship & Cleaning After Service: I picked up the vehicle late aftern... read more
I couldn't be happier with the service at Waverley Toyota! A huge shoutout to Anson at the service front desk for making the whole process smooth and stress-free. Anson was extremely patient, detailed, and provided expert advice regarding my vehicle's maintenance. You can really tell he cares about his customers and knows his stuff. Top-notch service—I will definitely be coming back!
I took my car to Toyota Mulgrave for the first time for a service, and unfortunately, the experience has left a sour taste in my mouth. Following the service, I was given a list of recommendations, one of which was an issue that had already been diagnosed and fixed by Toyota Cranbourne approximately six months earlier. I questioned why this was being listed as an issue again and explained that I had documentation showing the work had already been completed. Unfortunately, I wasn’t given a clear explanation as to why the same... read more
Really happy with the service provided to me. Had to get my transmission replaced and the team went above and beyond to get it done quickly. Special thanks to Atlaf, Anson and Charith. Highly reccomend.
Al Is the Gold Standard of Toyota Customer Service Al has been consistently outstanding in his delivery of customer service throughout the 20-plus years I have been servicing my Camry at Toyota. He is extremely diligent, pleasant, conscientious, reliable and professional in his approach. He shows great initiative and always keeps me updated on the status and progress of my car service when needed. Al truly represents the hallmark of the Toyota customer experience. His care, consistency and professionalism are very much appre... read more
Waverley Toyota - Service Centre has a 4 star rating with 346 reviews.
Waverley Toyota - Service Centre is closed now. It will open at 7:30 a.m.
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