Wave Bathroom Renovations

Kay F 

on Google

4 weeks ago

I visited Wave around noon on Saturday, March 21, specifically to discuss a bathroom renovation. While the showroom setup is impressive, the customer service was nonexistent. I was in the building for several minutes and made eye contact with an employee behind the desk twice—once while he was with clients and again when he walked past me to the back of the store. Despite the entrance bell ringing and clear eye contact, I wasn’t given a nod, a "hello," or even a "someone will be with you shortly." I don't expect a consultant... read more

Terry Soch 

on Google

a month ago

We recently had our bathroom totally renovated and are extremely happy with how everything turned out. Ben and everyone at Wave were great to work with and we're very helpful. The installers Michael and Zayne were awesome and paid great attention to detail. If your in the market for a new bathroom renovation, Wave is the place to go. 

H Danial 

on Google

2 months ago

This is a very late review but Ben and his team did a great job on our bathroom renovations. His team was professional, courteous and the jobs ran very smoothly with very little disruption given that it was bathroom renos. Ben was very attentive and his team was great. We were very pleased with the results and thank you so much for your work! 

John01 - 

on Google

2 months ago

From start to finish, we had an excellent experience with Wave regarding our bathroom renovation. Chelsea was incredibly helpful and easy to work with. She took the time to listen to our ideas, and when we needed help making decisions she was extremely supportive, and made the process feel less stressful. Chelsea genuinely cared about delivering the best possible outcome for us. She was easy to reach and quick to respond to our questions. She also checked in with us along the way. Adam, the contractor, was skilled, punctual ... read more

C B 

on Google

2 months ago

Very courteous on the phone. Quick response. Will not fix bathrooms that were touched by other contractors so don't waste your time if that's what you need. EDIT: In response, I contacted your company because I needed to hire someone to replace the bathroom entirely if that was necessary. I used the word "Fix" because frankly, a renovation would fix the problem. You said you wouldn't do it outright. I asked twice, even after you said the walls needed replacing (I said the floor was leaking from the drains, not the walls). Ev... read more