Watrous hospital

Ashley Davidson 

on Google

a month ago

They seem to enjoy telling you the wrong times for your appointments. I called, booked an appointment, got told it was at 9 AM. I confirmed it was 9 AM on the phone that day. Got a call the day before my appointment from them, which they always do, and they said it was at 9:10 AM. I was like no you told me 9am, but 9:10 works. That wasn’t the only time. They booked me an appointment/ referral in the city. Told me it was at 2:30. I confirmed with them that it was at 2:30. They said yes. No, my appointment was actually at 2 PM... read more

Paul Allin 

on Google

3 months ago

I could not express how dissappointed i am at the service i got during an emergency. 

Amanda S 

on Google

9 months ago

July 9, 2025. I arrived at the hospital at 8:05 a.m.. when I arrived there were only two people in front of me. One lady was going for X-rays the other was a gentleman who was also getting blood work. It took them 40 minutes just to get us registered to be able to go get done what we needed to do. I don't know if it was a new lady working at admitting or if they have a system they're working with or what. But that was ridiculous to wait 40 minutes just to get registered. The lady who is doing it was just lollygagging around ... read more

William Donald 

on Google

11 months ago

I’ve lost all trust in both the Watrous clinic and hospital to support my health in any meaningful way. This is a facility completely lost in bureaucracy and indifference. This is a place where basic requests become uphill battles, and genuine care is buried under red tape. Over time, I’ve been repeatedly dismissed and made to feel like a burden for needing anything beyond a checkbox. This isn’t about one bad experience. It’s a consistent, exhausting pattern. And it’s left me emotionally and physically drained. What should b... read more

Xiomara Johnson 

on Google

a year ago

I am appalled by the terrible treatment and service that this hospital provided. My father had a very obvious foot injury and instead of being offered a wheelchair or brought into a room, he was told to go register himself down the hall. He had to limp over, register, and then limp back to the nurses station. All of the nurses were huddled in the middle just talking and sipping coffee. No one was there to greet us, and we were just standing there while we had to get one of the nurses attention. When we were finally brought i... read more