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Waterworks Aquatics Sierra Madre
- Education
- Sierra Madre, CA
About this business
Location details
611 E Sierra Madre Blvd, Sierra Madre, CA, 91024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
We used to love this swim school. We've been going for more than a year, participated in their swim meets, etc. Our instructors have been great but unfortunately very poor management, scheduling issues, and poor customer service have forced us to cancel and look for other options. Over billing, confusing website, and overall just decline of quality have forced us to this point. Our 3 boys will be sad to leave but the negatives have really started to outweigh the benefits and we can't justify the cost for the poor quality we ... read more
RecommendedI have been a swimmer my whole life and this facility that I have the pleasure to swim in is run by Marsha, Roger, and Celone who go above and beyond in customer care. They are so kind and welcoming, the gold standard of customer care! With the mountains as a backdrop the setting could not be any more beautiful. Having physical limitations, the only exercise I can do now is swimming, Waterworks has improved the quality of my life by one hundred per cent.
30 minutes prior to my daughter’s mommy-and-me class, I received a call that the class was too full and because we were the one of the last ones to add, they were canceling our day/time. 30 MINUTES PRIOR! I had made the ongoing reservation by phone and received 2 confirmations in the 2 days prior to assure I’d be on time & prepared. All they had to do was add an instructor & accommodate us for the first class, then explain the mistake & ask to find a new time. But to cancel 30 minutes prior with mom & baby dressed & on the w... read more
My daughter started at Waterworks Aquatics San Jose when she was three. She came to this swim program with a LOT of fear and because of this, her progress was slow at first. Her instructors (primarily Makala) were extremely patient with her and very encouraging. Last fall she finally reached level 3 after being stuck on levels 1 and 2 for a while and by March she was level 6! At the beginning of the year, we moved her from Makala to Sophia who has been able to continue her steady progress and we have been very happy! From st... read more
Wonderful swim school. Great instructors....My son loves it
Thank you Waterworks Aquatics (Bascom location) for hosting a fantastic birthday party for my daughter. We just had her 8th birthday this past Saturday (09/10/2016 ) and rented out Pool #2 which is the larger pool in the venue. It goes up to 7 feet. Our party had about 28 kids (ages 1 – 8) and one high-schooler swimming with us. We had about 15 adults in the pool as well. Our entire party was about 60 people and not every parent went into the pool. The coordination of reser...Continue Reading
Frequently asked questions about Waterworks Aquatics Sierra Madre
How is Waterworks Aquatics Sierra Madre rated?
Waterworks Aquatics Sierra Madre has a 4.6 star rating with 91 reviews.
When is Waterworks Aquatics Sierra Madre open?
Waterworks Aquatics Sierra Madre is closed now. It will open at 8:00 a.m.
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