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Waterways Cruises

4.5

About this business

One of the largest cruise and event companies in the Northwest, this company has hosted over 2500 events and entertained over a quarter million guests aboard Seattle's newest luxury yachts. Enjoy outstanding cuisine and gracious service while cruising through spectacular natural settings. Services offered include lunch, brunch and dinner cruises. For larger parties, the company also has a modern waterfront event center that accommodates up to 200 guests. The company welcomes all types of events, from weddings to corporate fu... read more

Location details

2441 N Northlake Way, Seattle, WA, 98103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5615 reviews
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Sarah Blackburn's profile image
Sarah Blackburn 
8 years ago

Enjoyed our Valentines dinner cruise very much last night! There were only a couple hiccups: Not having several drinks we ordered that were on the menu, and when modifications were noted when tickets were purchased, we had to ask to receive them rather than them coming to the table, which was disappointing. Other than that though, friendly staff, excellent view, good food and the pianist was the perfect addition to the evening! 

Business response:

Sarah Blackburn Thank you for taking the time to write us a review. We apologize for the hiccups you experienced aboard our cruise. We are thankful to hear you still enjoyed yourself, the staff, views, food and live entertainment. We strive to provide our guests with an exceptional and memorable experience and will share your constructive feedback with our team. We hope to see you aboard again soon! 

Donna Stolz's profile image
Donna Stolz 
8 years ago

Crew is thoughtful, kind, & attentive. Glasses are refilled quickly and plates are cleared promptly during cocktail and dinner hour. Lovely evening even with foggy windows on chilly nights. 

Business response:

Thank you for taking time to write us a review, Donna. We appreciate the feedback and are delighted you enjoyed your evening with us. Hope to have you aboard again soon! 

Fatima Saunders's profile image
Fatima Saunders 
8 years ago

My family loved it, kids was so happy 😁 Merry Christmas!!! 

Alessandro Catorcini's profile image
Alessandro Catorcini 
8 years ago

It is our fifth or Sikh cruise with them, and it is better every time. 

Cheri Thurston's profile image
Cheri Thurston 
8 years ago

Bad food- cold- bad services- rude waiters! NEVER DO IT AGAIN.... Don't waste your money! We went on "The holiday Lights" cruise and couldn't see out the windows and paid $35.00 extra to sit by the window! Cause they were all fogged up� $$$$ price is a rip off! no entertaining didn't even feel Christmasy!!!!! They will probably delete this but I sure do hope someone sees this before they do!!!!!! 

Business response:

Hi Cheri, We appreciate all feedback whether good or bad. Knowledge is always good as we continually strive to make a customer's experience a great one every time. As I told you in your private message, I sincerely apologize for your bad experience. We have received other comments and reviews from the same cruise which were great, so I need to check in with the captain and cruise director to see what went wrong at your table. You can be assured that I will pursue this to see what happened and will be getting back in touch wi... read more

Gregg Bonathan's profile image
Gregg Bonathan 
8 years ago

The morning brunch cruise was great fun and a nice way to help celebrate my wife's birthday and time with family. 

Business response:

We are so pleased to hear your wife's birthday brunch was a success! Thank you for celebrating it with us. Hope to see you aboard again soon! 

Amy Conklin's profile image
Amy Conklin 
8 years ago

Great food, and excellent service. Expectations were exceeded! 

Business response:

Thank you for the nice review, Amy! We're so happy to hear we exceeded your expectations. Hope to have you aboard again soon! 

Tristin Marie's profile image
Tristin Marie 
8 years ago

This was the best date I've ever been on. Thank you so much for making it a memorable evening. The price was great, food fantastic, trip amazing and the staff was wonderful. Hope to be back soon! :) 

Latonia Condly Washington's profile image
Latonia Condly Washington 
8 years ago

I went on the Olympic Star on October 22, 2016. It was sponsored by Blacks in Government. My very first time ever on any cruise and I must say it was lovely. The staff were professional and friendly. The interior clean and worth the pay. The parking was very convenient. 

Business response:

Thank you, Latonia, for taking the time to review us. We appreciate your feedback and hope to host your group again in the future! : ) 

Frequently asked questions about Waterways Cruises

How is Waterways Cruises rated?

Waterways Cruises has a 4.5 star rating with 615 reviews. 

When is Waterways Cruises open?

Waterways Cruises is closed now. It will open tomorrow at 9:00 a.m. 

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