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Waterstone Property Management

3.3

About this business

Location details

The Waterstone, 14077 Cedar Rd. #204, Cleveland, OH, 44118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.324 reviews
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Aaron McCrary's profile image
Aaron McCrary 
3 years ago

Far and away the worst property management company I've experienced and I've stayed in apartments most of my adult life. I had a pleasant living experience at Willard House until Waterstone took over and it immediately went down hill after. I couldn't get anything fixed, they'd just pass the buck. Fill out the online ticket and never got responses. Speak to someone and they say they'll let someone else know. Incredibly disorganized. They tried to charge me for late rent multiple times even though I'd paid already. My apt was... read more

Ash Lupian's profile image
Ash Lupian 
4 years ago

I lived at Garfield Club for over 4 years, old outdated Carpet, old ugly color apartment, no new water pipe Repairs, maintenance comes when they want, not Up to date toilet never worked, I left they told me I left the place trashed when in fact I cleaned up before I left, takes everything personal not professional, I have paid them months in advance plenty of times paid All my late fees, and their still not happy. Won’t spend money to get the place more up to date with modern times in the 21st century. Do not recommend pleas... read more

Alwaleed Alqahtani's profile image
Alwaleed Alqahtani 
5 years ago

This might of been my worst living experience I ever had. I wouldn't wish anyone to live in this place. Due to the fact that I lived here for almost a year. It was the worst mistake of my life. On the first tour we had with the property managers, they showed you the apartment with promising things that they will add and fix, but in the end, it was a bunch of lies just to get you to rent out the apartment. They promised carpets for the living room, new tiles for the flooring. We were excited because it was a spacious apartmen... read more

James Tyler Evans's profile image
James Tyler Evans 
4 years ago

Overall just not a great experience I've watched tenets get taken advantage off. I've seen tenets get their own cars towed. Very unprofessional even about fixing things on time& blaming the tenet. 

cat wasserstein's profile image
cat wasserstein 
7 years ago

DeAdrian Peacock is unhappy with Van Lee. I noticed on her review sheet she wrote a poor review of the place she was trying to move to in Avon on the same day. We invited her to move. 

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Frequently asked questions about Waterstone Property Management

How is Waterstone Property Management rated?

Waterstone Property Management has a 3.3 star rating with 24 reviews. 

When is Waterstone Property Management open?

Waterstone Property Management is closed now. It will open at 8:30 a.m. 

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