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Waterstone Legal

4.7

About this business

Location details

2nd Floor, 2nd Floor, 2-5 Minories, ENG, EC3N 1BJ, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7222 reviews
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Santina Di Fazio's profile image
Santina Di Fazio 
a week ago

Ms. Oliverta Mediu handled my husband’s case, and our experience was deeply disappointing on multiple levels. Throughout the duration of the case, she was largely unresponsive and unproactive. Communication was neither timely, accurate, nor transparent, which led to repeated delays — ultimately causing us to lose our hearing, a day I will never forget. Despite the high legal fees charged, Ms. Mediu often delegated responsibility to her trainee, who was left to handle critical parts of the case and communicate with us direct... read more

Adam Jones's profile image
Adam Jones 
2 months ago

We had an awful experience with our simple, chain-free purchase with Waterstone Legal acting as conveyancers. This included filing a formal complaint, with several follow-ups and broken promises, and having to find and pay another legal firm £600 on short notice due a mistake by Waterstone Legal (which they did not reimburse). These delays put our purchase at risk, and made the entire process incredibly stressful. We'd recommend against choosing Waterstone Legal as a conveyancer. Full details: Our initial solicitor, Kari... read more

Putokseris Ksrris's profile image
Putokseris Ksrris 
a week ago

I am not happy with Oliverta Mediu I have been calling her on the phone for 1 month and she does not answer someone else is holding her phone and I do not know if she tells Oliverta that people are calling her that she has got a new assistant Oliverta is not there she is not finishing my work she does not answer the phone I have sent her over 20 sms not for the fines she just says to pick up later and never calls back I have a call that she called I have paid as much money as she asked because I lied okay but she is not fini... read more

Rakhi Patel's profile image
Rakhi Patel 
2 weeks ago

I would not recommend this firm, even under its new management. The transition to another solicitor has made no noticeable difference in the level of service. Communication is painfully slow, and I constantly had to chase them for updates. The reception staff appeared more focused on personal matters—like discussing what shoes to buy—than on assisting clients. Overall, a frustrating and disappointing experience from start to finish. 

Fatlinda's profile image
Fatlinda 
4 days ago

Oliverta supported me greatly during a very difficult time.She was proffesional,kind and made me feel confident that my case was in safe hands.I am grateful for her help and would highly recommend without hesitation. 

Frequently asked questions about Waterstone Legal

How is Waterstone Legal rated?

Waterstone Legal has a 4.7 star rating with 222 reviews. 

When is Waterstone Legal open?

Waterstone Legal is closed now. It will open at 9:00 a.m. 

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