Waterside Medical Practice - Briton Ferry Health Centre

Kirsty All 

on Google

3 months ago

I'm waiting on SURGERY, over something they missed for a good year. Called the receptionist for a simple request, she hangs up on me. EDIT, called back and spoke to 1 of the usual ladies there (Rosie I think) who was brilliant and listened and was able to help me. 

Helen Mary Thomas 

on Google

3 months ago

I have been with this practice for over 20 years, and yes i have seen a decline (since covid) as in many other practices. I have to say iv always found the receptionists friendly and helpful. The only thing i find very negative, is that i never get to see a GP, i either end up seeing a pharmacist, (who i may add, are always lovely and professional) or getting diagnosed over the phone. 

Charlie Mccallum 

on Google

5 months ago

The worst doctors surgery I have ever been with, arrogant, non professional, and extremely unhelpful. I have been waiting for almost 6 months for them to return information to DVLA regarding my driving licence application, DVLA have sent out to my knowledge, another 3 reminders to this surgery with no avail. I am currently doing my BSc in psychology to work in NHS in addiction counselling, and without having my ability to drive my degree will be useless. I've had a problem recently with bloating, I asked one of the doctors t... read more

John Carlyon 

on Google

6 months ago

Good medical centre 

Annie Neves 

on Google

6 months ago

Please note I was advised by a pharmacist (I have severe shoulder and neck and collarbone pain) to visit the resource center for a walk in physio appointment but having done this they have not offered this service since Covid. Very unhelpful but polite staff on reception duties.