Waterside Medical Practice - Briton Ferry Health Centre

Reuben Clarke 

on Google

2 weeks ago

You would think they'd put people with a bit of compassion on the front desk as they are dealing with people who need help most of them are great on the phone but the receptionists are rude and purposely unhelpful doctors are busy i understand and mostly 👍 

Kirsty All 

on Google

3 months ago

I'm waiting on SURGERY, over something they missed for a good year. Called the receptionist for a simple request, she hangs up on me. EDIT, called back and spoke to 1 of the usual ladies there (Rosie I think) who was brilliant and listened and was able to help me. 

Helen Mary Thomas 

on Google

3 months ago

I have been with this practice for over 20 years, and yes i have seen a decline (since covid) as in many other practices. I have to say iv always found the receptionists friendly and helpful. The only thing i find very negative, is that i never get to see a GP, i either end up seeing a pharmacist, (who i may add, are always lovely and professional) or getting diagnosed over the phone. 

Charlie Mccallum 

on Google

6 months ago

The worst doctors surgery I have ever been with, arrogant, non professional, and extremely unhelpful. I have been waiting for almost 6 months for them to return information to DVLA regarding my driving licence application, DVLA have sent out to my knowledge, another 3 reminders to this surgery with no avail. I am currently doing my BSc in psychology to work in NHS in addiction counselling, and without having my ability to drive my degree will be useless. I've had a problem recently with bloating, I asked one of the doctors t... read more

John Carlyon 

on Google

6 months ago

Good medical centre