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Waterline Square

4.9

About this business

Location details

400 W 61st St, New York, NY, 10069, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.9435 reviews
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Marco Mendes's profile image
Marco Mendes 
on Google
3 weeks ago

Thank you for the personalized showing, 

Sherry Zheng's profile image
Sherry Zheng 
on Google
3 weeks ago

Moved out recently, room is fine and amenity is gorgeous from outside looking. But if you decided to live here, be prepared that the management team will force you to pay everything damaged even if it’s not made by you. (I have photos attached) And they will never never reply you anything and when you reach out, they will say I will call you back , which they never did. I give up because I do not have time to discuss it but you deserve this 1 star. Front desk people are nice btw 

Karen Rawlins's profile image
Karen Rawlins 
on Google
a month ago

The leasing office at Waterline Square is amazing. Such a seamless process from application to approval. I couldn’t recommend them more. 8/30/25 Update: I've been loving living at Two Waterline. The amenities are great. The building personnel are super friendly and very responsive with any questions I may have. I never feel like I'm bothering them with any ask. With this said, I had noticed that the building wasn’t looking as well-kept as when I first moved in. However, over the past two months I’ve really seen a difference,... read more

Amanda F's profile image
Amanda F 
on Google
a month ago

I’ve lived here for years, and what started out as the most luxurious building in Manhattan has tumbled into such a disappointing to live. The space is undeniably beautiful, but it’s astounding how poorly run the building is, and it causes real problems for residents. Understaffing is a huge concern - compared to others in the area, and even specifically WS Building 2 over Buildings 1 and 3. The front desk is so understaffed that those who are there are beyond overworked, yet it still takes forever to get packages, have gues... read more

Sophia Franco's profile image
Sophia Franco 
on Google
a month ago

There was a literal slashing in the lobby (covered on ABC7 NY if you search it), and no improvements since then. The front desk should always be manned, there should be security, and the doormen (who are wonderful human beings! and so overloaded!) should not be leaving to go get packages. PS: Notice how all the 5 star reviews are coming from people who have just worked with leasing to move in, so Waterline must be doing some sort of promotion to keep their rating high. It's a shiny building on a tour, but people who actually... read more

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Frequently asked questions about Waterline Square

How is Waterline Square rated?

Waterline Square has a 4.9 star rating with 435 reviews. 

When is Waterline Square open?

Waterline Square is closed now. It will open at 10:00 a.m. 

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