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Waterford Estates Retirement Community

3.9

About this business

Location details

17400 Kedzie Ave, Hazel Crest, IL, 60429, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.988 reviews
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Shawn Dalcour's profile image
Shawn Dalcour 
a month ago

This illustrious and royal complex is exquisite and immensely functional!! The amenities are “FIRST CLASS”!! When you become a resident you IMMEDIATELY experience life in the “Winner’s Circle”! Cecilia Williamson and Ashley Brown are EXTREMELY SKILLED,THOUGHTFUL, KIND, FRIENDLY, RESPONSIVE, RESPECTABLE, PATIENT, and make you feel like family. They both take their roles seriously and constantly/consistently go above and beyond what’s required to ensure that the residents as well as their families are fully engaged and equippe... read more

Padma Kumar's profile image
Padma Kumar 
3 months ago

I have been in the building many times over the last few years, and pleased to report that the new management under ED Ava is taking the right steps to make the building warm and welcoming for seniors and families. I see the staff and residents seem happy, and everyone is helpful, including the front desk staff, Laneye. 

Steven Byrd's profile image
Steven Byrd 
3 months ago

Please stay away from this place for your loved one. They constantly delete negative recent posts. Management here is the worst we've seen. I can never get an appointment to meet management or upper management. My mom has bed bugs and roaches. The trash piles up constantly. They don't care about seniors, they only care about getting government money. This place has gone downhill. Google do not delete this review. An employee recently was walked out of the community with police and as a family member and POA we haven't receiv... read more

Ernest Talarico, Jr.'s profile image
Ernest Talarico, Jr. 
3 months ago

Lakeisha, the new business manager, did a really great job navigating our Medicaid inquiry and determining the correct fees - both friendly and professional. Well done! 

Marian Colon's profile image
Marian Colon 
3 months ago

My mother in law is in the memory care unit and has been there for over 4 years. It is always clean and the staff is very friendly and caring. The activity director has been arranging parties and gatherings for the residents and their families and it has always been wonderful- every detail from decorations to food is taken care of with music to set the mood! 

Frequently asked questions about Waterford Estates Retirement Community

How is Waterford Estates Retirement Community rated?

Waterford Estates Retirement Community has a 3.9 star rating with 88 reviews. 

When is Waterford Estates Retirement Community open?

Waterford Estates Retirement Community is closed now. It will open at 9:00 a.m. 

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