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Waterford Estates Retirement Community
- Assisted Living Facilities
- Hazel Crest, IL
About this business
Location details
17400 Kedzie Ave, Hazel Crest, IL, 60429, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hallway carpet has stains that have been there for months Repeated bud bug infestations Inside of elevators dirty and scarred Extraordinarily poor food choices and prep for residents
This illustrious and royal complex is exquisite and immensely functional!! The amenities are “FIRST CLASS”!! When you become a resident you IMMEDIATELY experience life in the “Winner’s Circle”! Cecilia Williamson and Ashley Brown are EXTREMELY SKILLED,THOUGHTFUL, KIND, FRIENDLY, RESPONSIVE, RESPECTABLE, PATIENT, and make you feel like family. They both take their roles seriously and constantly/consistently go above and beyond what’s required to ensure that the residents as well as their families are fully engaged and equippe... read more
I have been in the building many times over the last few years, and pleased to report that the new management under ED Ava is taking the right steps to make the building warm and welcoming for seniors and families. I see the staff and residents seem happy, and everyone is helpful, including the front desk staff, Laneye.
Please stay away from this place for your loved one. They constantly delete negative recent posts. Management here is the worst we've seen. I can never get an appointment to meet management or upper management. My mom has bed bugs and roaches. The trash piles up constantly. They don't care about seniors, they only care about getting government money. This place has gone downhill. Google do not delete this review. An employee recently was walked out of the community with police and as a family member and POA we haven't receiv... read more
Lakeisha, the new business manager, did a really great job navigating our Medicaid inquiry and determining the correct fees - both friendly and professional. Well done!
Frequently asked questions about Waterford Estates Retirement Community
How is Waterford Estates Retirement Community rated?
Waterford Estates Retirement Community has a 3.9 star rating with 89 reviews.
When is Waterford Estates Retirement Community open?
Waterford Estates Retirement Community is closed now. It will open tomorrow at 9:00 a.m.
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