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Waterfall Spa

4.4

About this business

Location details

4181 Co Rd 203, Durango, CO, 81301, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.436 reviews
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Kelly Webb's profile image
Kelly Webb 
5 days ago

I booked a massage with her online and after I booked the appointment, it said that it would not be a confirmed appointment until she actually accepted the appointment.???? I then called her left her a voicemail and use the app to contact her thinking that this may not be a legitimate business?? I finally had to make an appointment for a massage elsewhere because I did not feel like I had an appointment. I noticed the next day that I finally received a confirmation email at 4:32 AM? This is not an appropriate time to do busi... read more

Silly Potatoes's profile image
Silly Potatoes 
4 weeks ago

I had a very bad experience here. It was the worst massage of my life. I requested a swedish massage that was gentle and relaxing and I received a very terrible horrible and very painful deep tissue massage. I asked for a swedish massage in writing and verbally. My request was complely ignored. She also talked during my session. It wasn't relaxing at all. It was also traumatic because it was so painful and I was in such a vulnerable position. It was so painful that I cried during and after when I got home. My body was so sor... read more

Molly Watts's profile image
Molly Watts 
2 months ago

I have gone to Kristi at Waterfall Spa for a massage twice. My first experience was aligned with the other reviews here - really calm, quality, professional, and relaxing. There’s no denying the property is stunning, either. I went for my second appointment last week and regret it deeply. I had explicitly stated that I was anxious from a doctor’s appt I had just come from and that I wanted to use the next 90 minutes to fully relax. Instead, I was given the worst massage experience of my life. Not only did Kristi talk through... read more

Erika Roberts's profile image
Erika Roberts 
2 months ago

Kristi is an experienced and gifted therapist AND has created a grounding and authentic space to really relax. The tranquility package was an incredible experience. Plan on 3-3.5 hours for this treatment 

Kasha McCollough's profile image
Kasha McCollough 
3 months ago

Amazing experience and such a beautiful location. 

Frequently asked questions about Waterfall Spa

How is Waterfall Spa rated?

Waterfall Spa has a 4.4 star rating with 36 reviews. 

When is Waterfall Spa open?

Waterfall Spa is open now. It will close at 6:00 p.m.  

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