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221 16th St S, Wisconsin Rapids, WI, 54494, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
EVERYONE ON PAPERLESS BILLING CHECK YOUR BILLS!! A few months ago their electronic billing system failed and never sent out bills, causing people (like myself) to be charged late fees. I argued it and refused to pay it, so they credited me for my next bill. I asked them via email when they would send out a mass notification to all customers of incorrect late fees, and their customer service rep Joanna stopped responding to me. Please check to make sure you were not incorrectly charged late fees!!
Wisconsin Rapids residents deserve better service than what they provide
This is the most heartless company I've ever heard of. They skip over the laws protecting your electricity in the winter, to make you homeless instead by condemning your house immediately after shutting off your water because you are one month behind. It does not matter to them the amount you owe, less than $100, 1 month past due to this company will remove you from your home in freezing temps if they don't get their money. It's is such a shady snake of a company in their practices, it is clearly run behind the scenes by the... read more
I'm so thankful for having a local municipal electric company. The receptionist I spoke to on the phone was helpful and answered my question right away. No hold at all and appreciate speaking to a person rather than a computer. I also appreciate the budget billing option and it has worked wonderfully for us not to have to wonder what our bill will be next month. If it is going to go up they give us at least a months notice, so we can notify our credit union to update the amount to send. Simple. Nice to have detailed bills to... read more
This place is a joke! They offer absolutely no help when we’re struggling!
Water Works & Light Commission has a 2.1 star rating with 41 reviews.
Water Works & Light Commission is closed now. It will open on Monday at 9:00 a.m.
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