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Water Works & Light Commission

2.1

About this business

Location details

221 16th St S, Wisconsin Rapids, WI, 54494, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.141 reviews
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Phillip Gruber's profile image
Phillip Gruber 
on Google
3 weeks ago

EVERYONE ON PAPERLESS BILLING CHECK YOUR BILLS!! A few months ago their electronic billing system failed and never sent out bills, causing people (like myself) to be charged late fees. I argued it and refused to pay it, so they credited me for my next bill. I asked them via email when they would send out a mass notification to all customers of incorrect late fees, and their customer service rep Joanna stopped responding to me. Please check to make sure you were not incorrectly charged late fees!! 

Mike Fenske's profile image
Mike Fenske 
on Google
2 months ago

Wisconsin Rapids residents deserve better service than what they provide 

Gabriella De Jesus's profile image
Gabriella De Jesus 
on Google
2 months ago

This is the most heartless company I've ever heard of. They skip over the laws protecting your electricity in the winter, to make you homeless instead by condemning your house immediately after shutting off your water because you are one month behind. It does not matter to them the amount you owe, less than $100, 1 month past due to this company will remove you from your home in freezing temps if they don't get their money. It's is such a shady snake of a company in their practices, it is clearly run behind the scenes by the... read more

Elizabeth's profile image
Elizabeth 
on Google
6 months ago

I'm so thankful for having a local municipal electric company. The receptionist I spoke to on the phone was helpful and answered my question right away. No hold at all and appreciate speaking to a person rather than a computer. I also appreciate the budget billing option and it has worked wonderfully for us not to have to wonder what our bill will be next month. If it is going to go up they give us at least a months notice, so we can notify our credit union to update the amount to send. Simple. Nice to have detailed bills to... read more

Anonymous's profile image
Anonymous 
on Google
10 months ago

This place is a joke! They offer absolutely no help when we’re struggling! 

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Frequently asked questions about Water Works & Light Commission

How is Water Works & Light Commission rated?

Water Works & Light Commission has a 2.1 star rating with 41 reviews. 

When is Water Works & Light Commission open?

Water Works & Light Commission is closed now. It will open on Monday at 9:00 a.m. 

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