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Water heaters Tarrant TX

2.3
  • Mansfield, TX

About this business

Location details

1200 East Broad Street, Mansfield, TX, 76063, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
2.325 reviews
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Alex Huynh's profile image
Alex Huynh 
2 months ago

Unprofessional all around. My auto-pay was enabled and was working just fine for years and then all the sudden they cut my water without any written notices or contact. Calling their customer service is like talking to infants. Incoherent and full of attitude when all I want is for my water to be restored so my family with medical emergencies can be cared for. They should be ashamed of themselves. Illegally tempering with my water meter without any written notice when I made it clear that a medical necessity was needed is a... read more

Donald Kuntze's profile image
Donald Kuntze 
3 months ago

Inept. Took months to figure out my bill. Shutoff notices wont be sent if their system isnt updating. I cannot believe the lack of forethought the city displayed switching and leaving the residents hanging for almost a year. Now, your pay for any overages when the reading is skipped. like a $400 prepaid penalty. 

Hector Gomez's profile image
Hector Gomez 
4 months ago

Maria in the Water Services Dept is absolutely amazing. Her customer service is top notch in a World where good customer service is hard to come by. Thank you for your help resolving our water issue in a prompt and friendly manner. 

Katharine Wilson's profile image
Katharine Wilson 
5 months ago

Just email them. They respond quickly! I use to call too and it’s nearly impossible to get someone. You’re better off doing whatever you need online and then emailing them to confirm. 

Chris Carter's profile image
Chris Carter 
7 months ago

Terrible service since changing their payment system- continually skipping drafts on auto-pay and actually disconnect my water while on auto pay with NO returned drafts. Paid bill and now can’t reach anyone to have it turned back on- incredible!!!! 

Frequently asked questions about Water heaters Tarrant TX

How is Water heaters Tarrant TX rated?

Water heaters Tarrant TX has a 2.3 star rating with 25 reviews. 

When is Water heaters Tarrant TX open?

Water heaters Tarrant TX is closed now. It will open tomorrow at 8:00 a.m. 

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