Watchung Eye Care LLC

Ish A 

on Google

a month ago

I visited Watchung Eye Care LLC for a contact lens exam and fitting. Dr. Ren was nice and helpful during the appointment, but the follow-up experience needs improvement. When I picked up my lenses, the left lens was incorrect. I only caught this because I double-checked it against my copy of the prescription. They did not acknowledge the error or offer an apology for the inconvenience. A temporary sample lens was only provided after I specifically asked for one. I hope the office can improve their communication and accountab... read more

Ramya Selvakumar 

on Google

9 months ago

Poor experience. Staff and even the doctor are very rude and don't try to help you. Messed up our child's 1st pair of glass and were not ready to try to explore options to resolve or even show some interest in helping the patient. They don't care at all. 

Tina 

on Google

a year ago

I needed contact lenses. After eye exam the doctor and I went to the other room to try the new contact lenses. She was laughing when I told her the one from home, which was a tryout sample given when I got eye glasses recently, seemed clearer to see. After multiple times of putting in and out contact lenses, I decided to go for higher magnifying lenses to see the cellphone better than to see far better. Whatever her plan was, I have my own preference and I know which one is clearer to see. The doctor was upset because I didn... read more

Qi Jiang 

on Google

a year ago

Great facility and staff members are professional. Doctor has in depth knowledge and provides me the best prescription to help me protect my eye slight. Well done!