Waste Connections Of Texas - San Antonio/Seguin

Rhonda T. 

on Yellow Pages

7 years ago

I've never received a response to an email from a customer service representative. Second, I have never called with less than a 45 minute hold time. The main reason I cancelled my service is a additional fuel surcharge, and a decrease recycling pickup to twice a month...with NO notice, and NO decrease in fee for less than acceptable services! 

David G. 

on Yellow Pages

8 years ago

I would rate 0 stars if it were possible. Person on the phone is rude and they feel like they can set their own terms for pick up and payment . When trash is picked up the cans are thrown everywhere including the road. This company should be charged with theft, since they did accept last payment but did not pick up my trash. Just wondering how they are still in business. We need a second trash company for county pick up. 

Denise S. 

on Yellow Pages

9 years ago

If you want to call weekly to remind them of their "scheduled" pick up day, then this is the company for you. It always makes me smile when I call and the nice lady says, "You are right, it should have been picked up yesterday." I hear this every single week. And half of the time, they don't come back till the following week. I pay for weekly and get bi-weekly, but only after I remind them. 

Cindy K. 

on Yellow Pages

10 years ago

Rodney Tarter is the "manager" of the Somerset facility. I was charged in excess on more than one occasion. On a previous date, we were overcharged and this was corrected. On occasions our garbage has been skipped along with our neighbors, but we overlooked and did not call to complain. A few months back we were told the garbage pick up date would be changing that week, but in our case it had already been picked up for the week and we were told to late. We were not compensated. We were actually told the garbage man would be ... read more

Sue W. 

on Yellow Pages

10 years ago

I have called for 3 weeks in a row to get a new lid for my garbage cart which they tore off during pick up and I keep getting told it will be this Friday. Three Fridays later and still no lid. 

Jeanne D. 

on Yellow Pages

11 years ago

When our old trash collector went out of business with no warning, they stepped in and took over and even credited us for payments made to the old company. The transition was seamless for us. Great job! 

Rosie F. 

on Yellow Pages

11 years ago

Crooks and thieves- DO NOT USE !!! 

Jennifer H. 

on Yellow Pages

12 years ago

Horrible trash service! Never came when they were scheduled. Then when we cancelled they entered my back yard and took my trash containers that I paid cash for! Complete joke company