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Washington Pointe Las Colinas
- Wellness
- Irving, TX
About this business
Location details
1295 Kinwest Pkwy, Irving, TX, 75063, United States
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We've had a relative at Washington Pointe for three months and are very pleased with his experience. The staff are positive and pleasant. The activities are varied and plentiful and they are activities people actually attend and enjoy. The facilities are homey and nice. The food is good, with menu selection at every meal. Residents seem to enjoy one another's company too. Our family member has experienced several places and this beats the others by far. We're happy he's there.
Do not place your parents here! My in laws were placed here in the memory care unit because my father father in law has dementia! He was left on the toilet for over 45 minutes and was broken into. The staff broke into their room and took pictures of their credit cards. We brought up to management attention to review film. And they did nothing! They didn’t want us to file a police report! The staff is NOT adequately trained to transfer patients safely and don’t wear name tags. They pulled on my father in laws arms. Please do ... read more
Like anything else the sales staff sell you on everything. Sounds great, looks great. But, in just the last several weeks there has been a turnover in staff. Lacking in response time. Lacking in knowledge how to properly care for my loved-ones equipment that is needed for survival. It’s disappointing. Curious, do the cleaning staff ever sweep or mop a residents floor? They were great at emptying the trash at least twice a day. Today, though the trash was not emptied once and stunk under the kitchen sink by 5:20pm. Food lacks... read more
I gave 3 star because hoblo the kitchen staff member is very rude to residents and caregivers. I come there often especially on weekends to take care of my client which is a resident there and when i have lunch with my client hablo often takes our order and he’s always rude and very impatient. The food is often good but the service from him is terrible.
Frequently asked questions about Washington Pointe Las Colinas
How is Washington Pointe Las Colinas rated?
Washington Pointe Las Colinas has a 4.2 star rating with 32 reviews.
When is Washington Pointe Las Colinas open?
Washington Pointe Las Colinas is open now. It is open 24/7.
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