Washington Memory Gardens

Mrs B 

on Google

a month ago

Please bury your loved ones somewhere else . Standard burial (watching your family go under ground to the final resting place ) is not included in standard packages . My grandmother was left outside in 90 degree weather for hours after the family said final goodbyes before they moved her to the grave . It’s crazy . After asking management what’s taking so long , they stated they had to bury the people who paid for visual burial first . No respect for the deceased to leave them outside for hours after the family leaves 

Mercedes M. 

on Google

9 months ago

This place is one of the most financially exploitative cemeteries I’ve ever experienced. They nickel and dime you for everything and impose arbitrary, secret deadlines and applications for installing a headstone for your loved one. This might not be as galling if it were simple to find your loved one in the first place, but the plots are so badly managed and the cemetery map so difficult to decipher you have little to no hope of finding your loved one without a 2 hour excursion to the office (and you better just pray that it... read more

Ednaam CK 

on Google

10 months ago

I drive across two states to do volunteer, to repeat volunteer-bear-all-costs, “graving.” This is volunteer work where “gravers,” as we are called, take online requests to visit graves of requesters’ loved ones then photograph the graves and upload to the Find A Grave website. Since my family members are buried at Washington Memory I listed the cemetery as one where I can volunteer to fill a lot of requests. NOT SO FAST. The cemetery is very, very hard to navigate. Office staff will supply a map to grave sections and sites, ... read more

M. Dani C 

on Google

a year ago

Rude and condescending staff, both on the phone and in-person. Staff had no professionalism during our time of bereavement. I wasn't looking for sympathy or empathy, I was looking for good customer service, what you would expect from any business, but certain members of their staff failed miserably. If I as a customer present with kind energy, then why am I being met with impatience, horrible attitudes and hostile energy. It was almost as if any questions asked, whether big or small were a bother, just plain rude. I also fee... read more

Marvel Allen 

on Google

a year ago

My mother is resting there