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Washington Landing

3.0

About this business

Location details

650 Summerchase St, Charles Town, WV, 25414, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
3.028 reviews
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C's profile image
C 
2 weeks ago

Nice, quiet place and excellent maintenance staff, but poor communication from management. We only get notices about pest control and AC filter changes (which is nice), but not about anything else. For example, the water charge went up this last time with no notice. So if you have autopay and don't go into the portal (because that's why you have autopay--so you don't have to go into the portal), you will end up underpaying and then be late for the additional amount you were never informed of. Also, we only got one email noti... read more

Sarah Staley's profile image
Sarah Staley 
a month ago

This apartment complex had a lot of potential, unfortunately poor management and lack of communication has hindered this complex. As a former resident, I would not recommend this place. The office hours are subject to change without notice, phones are not answered when office is open, and the move out process is more scam like with unexplainable charges that you cannot get an itemized report or justification for- due to not being able to communicate with staff. 

BRENDA POWELL's profile image
BRENDA POWELL 
2 months ago

I’ve lived here now, for 3 months now and I really feel like I’m home. The staff were really helpful getting me settled into my brand new 2-bedroom apartment. I was told that I should let them know if I needed anything. They responded quickly and efficiently. The rent seems high initially, but there’s trash collection, swimming pool, exercise gym, dog park, and a club house (can be used by tenants free) all included. I feel the staffing changes have stabilized now, and enjoy being here. 

tai tok's profile image
tai tok 
4 months ago

Greetings! This is Tai One of the occupants here at Washington Landing Apt @650 Summer Chase St, Charles Town, WV. Herewith I'm extending many kudos due to Ms. Sarah for quick attentions to the few issues that I have encountered at the apts. Washington Landing Apt is very fortunate to have Ms. Sarah on board so are we. Once again, many thanks Ms. Sarah Sincerely Tai 

dylan bailey's profile image
dylan bailey 
4 months ago

Lived year for a year and a half now and can not be more disappointed in how horrible this company can treat their paying tenants. I understand this is WV and post covid really messed up the renting market, however there is no silver lining to this company whatsoever. Every single 5 star on here are from previous employees ( I say previous because they no longer work here) and the employees are required by the office to give this place a 5 star review ( confirmed by previous employees that left and was then court ordered to ... read more

Frequently asked questions about Washington Landing

How is Washington Landing rated?

Washington Landing has a 3 star rating with 28 reviews. 

When is Washington Landing open?

Washington Landing is closed now. It will open tomorrow at 9:00 a.m. 

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