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Wasco Auto Care

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8 reviews
|Automotive|Saint Charles, IL 60175

40W288 Wasco Rd, Saint Charles, IL 60175

(630) 443-7621

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8 reviews
5 reviews have no rating
  • 3 Reviews5.0Yellow Pages
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5 results available.
tom1945 on Yellow Pages

9 years ago

06/13/2010, 02:47 AM
Wasco Auto Care has been servicing and maintaing our fleet of vehicles/diesels for several years. They always find ways to SAVE us money! They are EXTREMELY HONEST about what our vehicles need now, and what repairs we can hold off on. Especially in this economy, this is important to us. QUALITY/SAFETY is their guide to running a business. They take time to explain everything to us, and they are not pushy commission sales people like some other shops. We are not rushed or pressured by them, and this allows us to make wise decisions. They have many years of experience, and they STAND BEHIND THEIR WORK! Wasco Auto Care is clean and very professional looking! We would not take our fleet anywhere...  more>>
MarcB48 on Citysearch

11 years ago

07/12/2008, 04:41 AM
Exceptional customer service, courteous, professional & friendly – What a great shop! Cool collection of cars in lobby! My kids went crazy! Frank was so generous and let them pick one out! What a great guy! The employees were extremely polite and professional! I've been there a few times now over the year, and I'm extremely satisifed with their services and prices. Very knowledgable and they knew exactly what was going on with my car! Thanks!!!!
jane1949 on Citysearch

11 years ago

07/11/2008, 03:35 AM
Frank went out of his way to help us when we were stranded.... – Just want to let you know what a special person Frank at Wasco Auto Care is. Our car broke down far from home in bad weather and he went out of his way to help us! Wow! We did not have any money, but he was still willing to help us. He tried to fix the car without having it towed to his shop, but was unable to. He towed the car to his shop and drove us home. The following day, he fixed the car and delivered it to our front door and did not want to charge us anything. We could not accept that! We knew that we negelected our car because of our financial problems, but we were not going to burden Frank with our problems. We insiste...  more>>
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Bad customer experience killed the taxicab

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How to ask for feedback from customers: Three sample emails

How to ask for feedback from customers: Three sample emails

How to ask for feedback from customers: Three sample emails
jane1949 on Yellow Pages

11 years ago

07/11/2008, 02:51 AM
Just want to let you know that one day last winter, our car broke down out in the far western suburbs (Dekalb area) and we called Frank. He was so caring and eager to help us, we could not believe it. He left his shop and drove over an hour with the bad weather to help us. We did not have any money, and I explained that to Frank, so he said let me come over and take a look and see if he could do anything without having to call a tow truck. He did what he could, but it still needed to be towed to the shop. He told me that we could work something out, and I wasn't quite sure what he meant. So, he called the tow truck and drove us home. How nice! There's not many people/owners of businesses lik...  more>>
beagle1 on Yellow Pages

11 years ago

07/10/2008, 03:36 AM
I have been a loyal customer for over seven years and I would not take my car anywhere else. Our family loves them! They are extremely helpful, honest and trustworthy and I always refer their shop to any friends and neighbors. They are price competitive and always on the ball! Thank you Wasco Auto Care!
paul1956 on Citysearch

11 years ago

07/10/2008, 02:55 AM
Excellent Customer Service! Very nice and friendly shop! – I have been a loyal customer for over seven years and have not had any problems! They are honest, trustworthy, price competitive and always on the ball! My family and friends take their cars to them also. We are very satisifed with their work and expertise! Frank always goes out of his way to help us! Also, they make us aware of things that are under warranty on our cars, so we do not have to put unnecessary money out of our pockets! We love them!!!! Thank you very much Wasco Auto Care!!!
papabear123 on Citysearch

12 years ago

05/07/2008, 03:57 AM
Wasco Auto Care should be avoided at all costs!!!! – I had my oil changed here. As I left my house that same day my oil filter fell off, lost all my oil and then my engine smoked and shutdown. I later found the oil filter in my driveway. They put the WRONG filter on. I suspect he did not have the correct filter in stock and gambled with this one because when I told him about it this guy became very defensive, claimed that it was impossible that the filter fell off, has hung up on me, not returned my calls and has taken absolutely no responsibility for his actions. This guy, Mr. Frank Devin - owner and manager, is a criminal and will treat you like the dirt on his shoes.
Now my engine may be
...  more>>
mkeyes on Citysearch

13 years ago

10/05/2006, 02:26 AM
Exceptional Customer Service – Frank at Wasco Auto Care and employees go above and beyond to take care of customers. They provide exceptional service and are extremely polite. Their prices are extremely fair and I would not take my car anywhere else to have work done. Thank you for your honesty and exceptional service!!!!
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