Warwick Gates Family Health Centre

Marwa Zaiani 

on Google

2 months ago

I have just joined this GP and had my first and last experience with them today. Everyone on reception has an attitude problem. They are so rude and insensitive. So if you are usually the kind of person who likes the bare minimum of respect or friendliness you won’t find it here, you’re better off finding somewhere else. 

Helen Collins 

on Google

3 months ago

I have always found the Drs and staff to be very helpful but recently had a great experience with Dr Tucker and Toni (advanced nurse practitioner) Dr Tucker is easy to talk to and really put me at ease, she was thorough and compassionate. Toni was very kind and reassuring whilst also listening to my concerns and taking me seriously. Meg on reception was also fantastic when I arrived feeling anxious, she took the time to listen to me and made sure I was comfortable- thank you to all 

Audrey tully 

on Google

5 months ago

Wonderful care from excellent clinical and non clinical staff. All the G.P.s are thorough in examination, most probable diagnosis, and for that matter prognosis. This is from a retired health care professional, and believe me we're our own worst critics. Thank you for your amazing care over many years. Especially Dr. Suzanne Redfearn. Keep up the great work, you are appreciated. 

Samantha Thornicroft 

on Google

5 months ago

When this surgery was managed by Drs Campbell and Kennedy it was a fantastic local service. Over the years it has deteriorated to nothing short of appauling. The receptionists (all except one) are rude and act like gatekeepers to appointments, as if they are providing you with something that you actually aren't entitled to. As for a 90minute lunch break - which member of management hasn't considered that shift work, to provide phone coverage throughout the entire day, would be a more sensible approach to patient care. Have c... read more

Lindsey Johnson 

on Google

7 months ago

Cannot fault this surgery. Everything is always dealt with in a quick and professional manner. I regularly see Rochelle, one of the nurses and she is always so kind and caring. Rochelle always puts you at ease and explains everything throughly. I have recently seen Dr Tucker and she was amazing. So down to earth and friendly. I had never met her before but I came out of my appointment feeling like I’d seen her many times before. The booking system changed fairly recently and I have to say I was hesitant, I didn't think it wo... read more