Warby Parker Woodfield Mall

Alexandra Szykowny 

on Google

a day ago

I purchased glasses in January and couldn't see far with them and they were blurred. Took them back and February and even had an eye exam. It's October and still having problems seeing out of them. I explained I have to wear my old glasses these glasses cost 600.00 with insurance. I was told you only paid $325.00 your insurance paid the rest. Just let your eyes adjust to them. I been trying to see for eight months finally switched back to my old glasses. Unfortunately my prescription doesn't expire until 2027 but the frames ... read more

Ann McIntyre 

on Google

2 weeks ago

* EDIT* I have to learn to wait before tooting horns .. only one pair delivered. 5 emails saying 'your order is on the way' ... but only about one pair and only one pair delivered. I have to call to find out that my 2nd pair had to be shipped somewhere else to be completed. That's fine - but where is that email? some kind of notification? I know this is not the Store's fault, so I wont change the store rating, but since everyone is 'review happy', might as well talk about the whole experience. *END EDIT* 10/7/25 First time v... read more

S B 

on Google

2 weeks ago

Excellent customer service. I had a few issues getting just the right frames and one pair came with a scratched lens, but Warby Parker was very accommodating. I've had to go in a few times to get the glasses adjusted just right. I really appreciate Lukas' patience with me. He listens, asks questions and really wants to make sure I'm comfortable with how the glasses fit. He is very good at his job. Everyone there is always very friendly and wants to ensure a positive customer experience. 

Ann McIntyre 

on Google

a month ago

First time visit. Extremely happy with everything about my appointment and purchase. Everyone was welcoming, space was comfortable.