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Walther Arms, Inc.

3.3

About this business

Location details

7700 Chad Colley Blvd, Fort Smith, AR, 72916, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.356 reviews
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J's profile image
J 
on Google
a month ago

Every part for the PDP is out of stock. How do you never have pdp pro sd magazine base plates in stock? You make them. They brag about the PDP modularity but they don't sell separate slides for us to take advantage of the modulary. 3 months to get my #2 optics plate, then they shiped it without the screws. But they will sell them to you for $3 per screw, and you have to pay $10 shipping. Now they charge $75 to install the DPT trigger, that they used to install for free. Their factory oem magwell was out of spec for my PDP, I... read more

Eric Johnson's profile image
Eric Johnson 
on Google
2 months ago

Got a new Walther Ppk/s .22 lr. and rear sight was loose. Where allen wrench would go it was stripped out. Called Ft. Smith told to ship slide only at my expense. S&W pays shipping both ways. Was made in Germany so much for quality or QC. My PpQ model 2 came with a scratch in breach. Walther you lost a customer will buy Sig next time. Eric from Lombard IL 

Nick Garrison's profile image
Nick Garrison 
on Google
5 months ago

I ordered three items from them two weeks ago priority shipping and still to this day the shipping hasn't been updated it's still pending approval and I still don't have the parts keep in mind this is over $500 order and it's not a weapon no updates my $500 is just in the Wind you can't get a hold of them I highly doubt I will buy anything from them again or recommend anybody to I'd rather buy my stuff from a local retailer or anybody else should be faster and be able to give updates on a $500 order 

Mike Evans's profile image
Mike Evans 
on Google
6 months ago

Customer service is the worst one out of the gun industry! Once you bought a firearm they are pretty much well done with you. 

Bill White's profile image
Bill White 
on Google
6 months ago

Never buying another product from Walther. Their US customer service is a joke, unfilled orders and false advertising. These guys are working hard to ruin what had been a good reputation 

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Frequently asked questions about Walther Arms, Inc.

How is Walther Arms, Inc. rated?

Walther Arms, Inc. has a 3.3 star rating with 56 reviews. 

When is Walther Arms, Inc. open?

Walther Arms, Inc. is closed now. It will open tomorrow at 9:00 a.m. 

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