Waltham Behavioral Health, LLC

Sydney Prindle 

on Google

3 months ago

Called and left a voicemail with my contact information each week for over a month, as well as requesting an appointment online, and received NO response. It has now been five months and still nothing. Incredibly disappointed with the lack of care from this facility for new patients seeking help. 

Alexander LaCava 

on Google

6 months ago

I went here looking for therapy and had medication pushed on me even though I began by saying I didn’t want it. After a hard sell from both my therapist and the psychiatrist, I reluctantly agreed. Fast forward two month and I’m in the throes of SSRI withdrawal because the office wouldn’t pick up the phone so I could request a refill. I’ve left five messages over the past week. Come to find out from my pcp, this place was not supposed to be prescribing me medication at all. What’s worse is my therapist would struggle to keep ... read more

Lisa jean Sacco 

on Google

a year ago

If possible I would currently give zero. In the past a 10. However, my prescriber had retired, she refilled my meds on 12/16/2023, but had missed one. She told me to call in January and I will be assigned a new prescriber. I have called 6 times, left detailed messages on all the extensions. My insurance company has tried to reach the practice for approval, they also have not heard anything. I have emailed & called the CEO Eleftheria Tsavoussis without a response. I have been without my medication for a week - with no change ... read more

Anonymous 

on Google

a year ago

If possible I would currently give zero. In the past a 10. However, my prescriber had retired, she refilled my meds on 12/16/2023, but had missed one. She told me to call in January and I will be assigned a new prescriber. I have called 6 times, left detailed messages on all the extensions. My insurance company has tried to reach the practice for approval, they also have not heard anything. I have emailed & called the CEO Eleftheria Tsavoussis without a response. I have been without my medication for a week - with no change ... read more

Amanda Balyozian 

on Google

2 years ago

I started here during the pandemic when it was telehealth. I've never had any issues with scheduling appointments or making contact with either my therapist or the front desk. Everyone’s been courteous and helpful for the entire two years I’ve been receiving services.