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Walters GM Automall
- Automotive
- Pikeville, KY
About this business
Location details
505 N Mayo Trail, Pikeville, KY, 41501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had an outstanding experience working with Ryan. From the beginning, he was incredibly responsive, professional, and accommodating. Knowing that I would be traveling from Michigan to Kentucky, he went above and beyond to answer all my questions and provide the additional pictures and information I requested. I ultimately decided not to purchase the truck only because I found a nearly identical one much closer to home. When I explained my decision, Ryan was completely understanding and gracious. His professionalism througho... read more
Replaced the part and it ok so far good service...some employees are really great to help you and take care of your car right if you talk to the person doing the job...
Amazing experience would highly recommend Tyler and Chase to anyone on their next purchase!!
Matt in the service department was solid on the timing side. He didn’t treat it like a grab bag of parts. He kept the request disciplined, made sure the supporting info matched the plan, and kept it from turning into a messy pile.
Update: after taking it to another shop, the service department at Bruce Walters lied to us. The exhaust issue is not where they said it was and it IS covered under warranty but yet they were going to charge us to fix it. That sounds like FRAUD. We will be filing a complaint with the BBB. I could give no stars I would. I would highly recommend NOT using them for service. The appointment for my car was March 18th, they didn’t start on it until weeks afterwards. Then they said they didn’t have the parts needed, after they said... read more
Frequently asked questions about Walters GM Automall
How is Walters GM Automall rated?
Walters GM Automall has a 3.8 star rating with 297 reviews.
When is Walters GM Automall open?
Walters GM Automall is closed now. It will open at 9:00 a.m.
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