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3915 Gateway Dr, Eau Claire, WI, 54701, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 10:00 a.m. to 6:00 p.m. |
super nice in person, but when connected to a pharmacist on the phone, pharmacist I was connected to was extremely rude and condescending, acting like I was stupid and tried to do these little “gotcha” moments. the people in person there are super nice, it was just the lady I was connected to on the phone for a medical question.
I was picking up a medication and someone who I assume was the head pharmacist came up and DEMANDED what my prescription was for, in front of many other customers, because my doctor didn’t add what my diagnosis was to my prescription for my privacy. While not a HIPAA violation, it is absolutely rude, unnecessary, and unacceptable. You do not need to know what illnesses I have to dispense my medication. That is between me and my doctor.
I have NEVER had a pharmacist speak to me with such a condescending tone before. From the beginning of our interaction, I was greeted with eye rolls and her telling me not once, not twice, not three times, but four times that I will need to pay for them. We understand that Jeanine and I really hope she doesn’t treat other people like this because I no longer feel comfortable getting my medication from this pharmacy.
Walmart Pharmacy has a 4 star rating with 22 reviews.
Walmart Pharmacy is closed now. It will open at 9:00 a.m.
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