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Walmart Auto Care Centers
- Tires
- Severn, MD
About this business
Location details
407 George Clauss Blvd, Severn, MD, 21144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I wish I could give zero stars. Very bad customer service. Refused to install my new tires because my lug nuts were “swollen” Meanwhile I’m here at another place and the guy said there’s nothing wrong with the lug nuts! They are lazy and don’t want to work. Don’t know what they are talking about. Go somewhere else. Do not recommend. Sure buy the tires from there but do not pay to get them installed.
It's been consistently confirmed... sheer incompetence from start to finish, from logistics (constant tire delivery delays) to service cancellations and no accountability.
The entire experience communicated sheer incompetence. -Appointment for new tires at 9 am (they hold it for 15 minutes). -Arrived 9:13am, car checked in at 9:22 am (they have the nerve to provide a tracker). Was told it would take 1-1.5 hour -Maintenance didn’t start until after 10:20am -Car not finished until after 11:30am which caused me to be late to work -Less than 5 miles down the road, the TPMS light comes on -Get a call from the Walmart technician stating they forgot to put the lug nuts on and I have to double back fo... read more
They're quick to sell you tires but when it comes to helping you with a nail in the tire, you need an appointment. They're too busy and shuffle you store to store on a tire with a nail in it. The website says "no appt needed" for tire hazard. That's a lie. Other places may be a bit more money for tires, but it's worth it! Go somewhere else!
Frequently asked questions about Walmart Auto Care Centers
How is Walmart Auto Care Centers rated?
Walmart Auto Care Centers has a 2.5 star rating with 173 reviews.
When is Walmart Auto Care Centers open?
Walmart Auto Care Centers is closed now. It will open tomorrow at 7:00 a.m.
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