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30600 Dyer St, Union City, CA, 94587, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
This has been one of the most disappointing customer service experiences I’ve ever had with any company. Walmart attracts a massive number of customers, but clearly cannot handle the volume or provide even the most basic level of service. Prices may be lower than competitors, but the service quality is far below acceptable standards. Customer support does not respect customers’ time, provides inaccurate and conflicting information, and then disconnects the chat without resolving anything. On top of that, the store itself sim... read more
Technicians in Union City service center don’t know how to unscrew car wheels 🤦 I purchased tires from Walmart and scheduled wheel service to replace old tires. My wife drove there for 30 minutes and they told that they need special BMW key to unscrew bolts just because they saw visual patterns on bolt heads, they did not even try to use regular headset after 3 different techs looked at it. They rescheduled and told her to find secret key. On next schedule date the same story but at this time I told my wife that they just s... read more
Didn’t wanted to change oil in my Volkswagen. First said that they don’t have the tools for my “European skid plate”, and then I told them that my car don’t have a skid plate. After that. They said that they don’t have tools for vw filters. I got the filter gripper tool from Walmart and changed it in the parking lot…
Drove an hour to get here only for them to say they don’t work on Teslas, even just for a tire change
Wish there was no ⭐️ option!! My experience at this service center was utterly deplorable. After waiting 30 minutes, I was informed there were no appointments under my name or phone number, despite receiving multiple messages confirming my car was being serviced, started, and completed—while it sat untouched in the lot. To add insult to injury, they had mistakenly signed up another person under my name, canceled my appointment, and treated me as a walk-in without any communication. Even worse, after the supposed service, I d... read more
Walmart Auto Care Centers has a 3.1 star rating with 273 reviews.
Walmart Auto Care Centers is closed now. It will open at 7:00 a.m.
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