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Walmart Auto Care Centers
- Tires
- Normal, IL
About this business
Location details
300 Greenbriar Dr, Normal, IL, 61761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
This is one of the worst experiences ever. I would say that you pay for what you get, but I don’t think it was cheap. I bought 4 new tires. With installation, the total was $833.00. Let me start by saying, no one works the counter in the auto center. It’s hit or miss. My appointment was for 10AM. I arrive, no one at the counter or in the tire center. Finally someone checks me in. I go walking around to shop while tires are going on my car. In 10 minutes I get a message saying my appointment had been cancelled. I continue to ... read more
stopped by the auto shop and asked to use air hose for a low tire said they didn't have time and that they are not allowed to put hose out for me to use. really sad that they can not help a person out that shops there just about every week and spends 5-6 hundred dollars a month!
had an appointment for 7am, get there, no one is there, doors are locked. who I assume is the manager comes over and is unprofessional and unhelpful, tells me no technicians are there so I have to wait another hour to get serviced, no apology or anything, just wait or leave. would’ve been nice to at least get a phone call saying i could come in later, or even an apology for the delay or something… but for some reason i have to be inconvenienced without any regard for my own schedule.
Employee was no help.
The place was literally deserted with atleast 3 technicians just walking around. Yet the tech Jeff says they are only taking appointments today. While I understand the possibility of shortage of staff, the way he responded was condescending ,not acceptable and uncalled for. This may not have any bearing but I am taking by business elsewhere.
Frequently asked questions about Walmart Auto Care Centers
How is Walmart Auto Care Centers rated?
Walmart Auto Care Centers has a 2.9 star rating with 123 reviews.
When is Walmart Auto Care Centers open?
Walmart Auto Care Centers is open now. It will close at 7:00 p.m.
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