Walmart Auto Care Centers

Tokyo 

on Google

2 weeks ago

They can’t even do a simple battery change without messing up something else on your car. For one, I don’t understand how it takes almost a whole hour to swap out a battery. Its crazy how we can do our own oil changes, fluid changes and make sure that our cars our in good condition when it’s done but this shop decides that it’s a good idea to not only take an oil cap off, but then proceed to not put it back on and not even perform a quality service check before sending the car back out to the customer. Then when you call the... read more

Ndubuisi E 

on Google

3 weeks ago

I know we all expect bad service these days, but this place takes the cake for the all time worst servce experience: Last year, my wife had tires installed. Right after we left, the tire pressure light comes on. We take the car back and are told that they "fixed the problem" 2 days later, the light comes back on, and again we take it back. This time we are told we had a nail in the tire. They "fix" it again. Stupidly, a year later, we take our second vehicle back to the location. I brought in the vehicle on a Monday and wait... read more

Zia Hamdard 

on Google

a month ago

1/5 I had the worst experience ever at this Walmart Auto Center. I went in for a simple oil change, and they completely wasted my time—over two hours—without even changing the oil. The staff was extremely rude and disrespectful, especially one white male employee who was just unprofessional in every way. To make matters worse, someone deliberately threw water inside my car, and I know it wasn’t by accident. This level of behavior is unacceptable. It’s disgraceful, not just from the employees but also from the management who... read more

solitude prime 

on Google

a month ago

I just wanted to check to see if they had a set of tires on hand. Lady said she had the tires but I asked if it was available to pickup. She put me on hold for 10 minutes and never came back. I thought maybe something was wrong with the phone so I hung up. I waited a bit and called again. No answer. Called a little later and no answer. I’ve been taught that customers should not be on hold for more than a minute or two. I was also taught to ask if the customer to please hold. If I was busy, I would ask the customer that they ... read more