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Wallace Volkswagen of Kingsport

4.5

About this business

Location details

2301 E Stone Dr, Kingsport, TN, 37660, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.556 reviews
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Hannah Garrett's profile image
Hannah Garrett 
on Google
5 days ago

I purchased my first brand new vehicle at Wallace in Kingsport! Kaleb Cretsinger and all the staff was absolutely fantastic! They were so kind and got me in my dream car! Kaleb took time to show me all the different things in my new car and was absolutely amazing! I would definitely recommend them to anyone!! 🤩 

Jackie Carpenter's profile image
Jackie Carpenter 
on Google
4 weeks ago

Two problems I described to them. Neither was fixed correctly. 1000 dollars wasted. 1. Gas hand doesn't work. 2. I have to pump gas slowly into car. According to them the car simply needed a low pressure fuel pump. After talking to a local vw mechanic, the dealer should've simply replaced the actual fuel float sensor. Also, the low pressure fuel pump has nothing to do with gas being pumped into the filler neck at a slower pace. This doesn't surprise me, I should've known better. Dealerships have a bad reputation over this ki... read more

Jackie Carpenter's profile image
Jackie Carpenter 
on Google
a month ago

Two problems I described to them. Neither was fixed correctly. 1000 dollars wasted. 1. Gas hand doesn't work. 2. I have to pump gas slowly into car. According to them the car simply needed a low pressure fuel pump. After talking to a local vw mechanic, the dealer should've simply replaced the actual fuel float sensor. Also, the low pressure fuel pump has nothing to do with gas being pumped into the filler neck at a slower pace. This doesn't surprise me, I should've known better. Dealerships have a bad reputation over this ki... read more

Big_D's profile image
Big_D 
on Google
a month ago

Don't go to Wallace Volkswagen of Kingsport TN they are very rude people . I'll there today and they will not help for at all . Probably going so where else. And they discrimination gets me because I'm handicapped and have to use the restroom. I hope this place gets shut down as soon discrimination. When the sales people are so rude I just run out of baseball cap and at the very rude . If I can give a 0 ⭐ I would 

Jackie Carpenter's profile image
Jackie Carpenter 
on Google
a month ago

Two problems I described to them. Neither was fixed correctly. 1000 dollars wasted. 1. Gas hand doesn't work. 2. I have to pump gas slowly into car. According to them the car simply needed a low pressure fuel pump. After talking to a local vw mechanic, the dealer should've simply replaced the actual fuel float sensor. Also, the low pressure fuel pump has nothing to do with gas being pumped into the filler neck at a slower pace. This doesn't surprise me, I should've known better. Dealerships have a bad reputation over this ki... read more

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Frequently asked questions about Wallace Volkswagen of Kingsport

How is Wallace Volkswagen of Kingsport rated?

Wallace Volkswagen of Kingsport has a 4.5 star rating with 56 reviews. 

When is Wallace Volkswagen of Kingsport open?

Wallace Volkswagen of Kingsport is open now. It will close at 7:00 p.m.  

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