Wallace Collision Center

Michell Fredericks 

on Google

2 months ago

Got into an accident in December, hit from behind. I worked with at fault's insurance company for an estimate. I decided to take my car to Wallace Collison center, since I recently bought car from Wallace. Lizette was very empathetic, provided, very communicative, and thorough. She kept me informed every step of the process. Thank you for such an easy process! 

Matthew Minnich 

on Google

3 months ago

Never once called to update me, only got CCd on the emails between them and insurance. Every time I called they seemed annoyed I wanted my vehicle finished. Was told three days initially, took an extra two to source clips they broke during disassembly. 

david Neal 

on Google

2 years ago

I have been waiting for parts for over a month with no ETA, they don’t return calls and show no since of urgency. My car has been at Wallace since 2/17/23 it is 3/27/23. I’m paying car payment and rental car fees. The only time I hear oh we checking to see what inventory came in is when I call. They don’t call back to provide updates. 

Anna Marie Kish 

on Google

2 years ago

Great job! Thanks. 

Sondee Fong 

on Google

2 years ago

I went in on Jan 4 got a quote for repairs. They told me to order the spoiler and call them to schedule an appointment once the SPOLIER came in. I called friday and left a message. No call back so i called Monday and they said oh we cant do anything until later march but we also need a credit card authorization form filled out. Got the email..filled it out and they didnt call me back. So i called yesterday and they said oh...we willl call you right back because i don't think we can do those repairs now."...what? Ok no call b... read more