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Wall & Associates, Inc.
- Finance
- Christiansburg, VA
About this business
Location details
693 Quesenberry St, Christiansburg, VA, 24073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cynthia B*** and here team did an extraordinary job. They saved me close to $******* there communication and level of expertise gave me the piece of mind that I hadn’t had in years. From the bottom of l our hearts thanks Cynthia you’ve made a great impact in our lives with your hard work.
Business response:
We truly appreciate your positive feedback. Our office understands how invaluable it can be to regain piece of mind. Knowing that your case team’s hard work and determination resulted in such substantial savings is inspiring. We wish you all the best in the future.
Clarissa C was very responsive and quickly resolved my issue with the ***. I received notices of a balance due from 2019 tax return with no reason or background. Clarissa worked with me to understand the problem, coordinated with the ***, communicated with me on information gained from the ***, and that gave me the information needed to pay the balance due and resolve the issue. Quick, responsive, and easy and frequent communication. Well done.
Business response:
Our office appreciates your positive feedback. At Wall & Associates, we strive to provide the upmost in customer service. A review of your case and circumstances reveals a shining example of our high expectations for the satisfaction of our clients. We wish you the best in the future.
Kimberly H*** and her team worked with my husband and I during one of the most stressful times of lives. They were very accessible .They returned every phone call and every e-mail promptly.
Business response:
We appreciate your positive feedback. Seeing the fruit of our team's hard work on behalf of our clients is very heartening. Always feel free to contact our office with any further questions.
I worked with Cynthia B*** for about a year with my tax issues. She responded quickly to my phone calls and e-mail. My tax liability when I called them was over $***. In the end I only had to pay under $***. I may have been able to resolve my issues on my own, but they were there relieving the stress that I'm sure would have been much greater. Thank you Cynthia
Business response:
We appreciate the positive feedback. At Wall & Associates, we understand how stressful it can be dealing with a tax liability. It is wonderful news to hear that our office was able to aid in relieving that stress and see your case resolved with such substantial savings. We wish you well in the future.
Wall & Associates are a very professional and knowledgeable firm. I would recommend them to anyone who is having difficulties with the ***. They immediately started to work on my problem and resolved it to my satisfaction. I thank them all for their assistance.
Business response:
Thank you for taking the time to provide positive feedback. Wall & Associates works hard to provide an environment of professionalism and the upmost in customer service. Our knowledgeable and experienced staff diligently work to see a case through to the best possible outcome on behalf of our clients. Knowing that your case was resolved to your satisfaction is wonderful to hear. We wish you the best in the future.
Wall & Associates Inc. was able to help my mother settle the debt that the *** had claimed that was owed from her 2014 tax year. Each representative we correlated with was helpful and always answered or returned a phone call in a timely fashion. The only reason that they are not receiving 5 stars is due to the amount of time and expense that it took to finalize the situation. Part of this was due to the COVID outbreak as my mother made her initial deposit..... the process took over 18 months to settle so her monthly price to... read more
Business response:
We appreciate taking the time to provide feedback. Unfortunately, based on the information given, I am unable to identify the specific client and case in question. Every case is unique based on the inevitable distinctive circumstances of every client. The fact that this timeframe was unsatisfactory could be the result of any number of issues that can arise when working with taxing authorities. Again, I am unable to fully review the case to determine the timeline. If your mother has any further questions or concerns, feel fre... read more
Wall & Associates team provided me the utmost professionalism. Although it took almost 1.6 years to improve my case, I was able to reach a much better installment agrement and significant reduction of penalties and interest charges specially with the support of Miss Stefanie Walden.
Business response:
We appreciate that you have provided valuable positive feedback. Our office works diligently to see the best outcome for all of our clients become a reality and supply the best customer service possible. Please feel free to contact our office with any follow-up questions you may have.
Very good firm to represent your organization or personally as an individual. They are professional, responsive, and have a good grasp of what needs to be done. They represented my organization well. Della is the oracle of all things audit and finance. I feel especially blessed to have her on our side. When working with state agencies or federal agencies it can get a bit overwhelming. This was why I hired a firm to represent us. They watched out for our rights and ensured everything was done correctly and timely. I'd recomme... read more
Business response:
Thank you for taking the time to leave a positive rating. It is our goal to provide outstanding service to all of our clients. Please feel free to contact our office with any follow-up questions you may have.
Worst experience I have ever had in my life with a law firm. Paid $******* dollars in July 2019 for tax representation & the taxes & penalties have only risen. I have never received any communication from the law office in over two years. The only time I even received a phone call was after I called them to let them know I had received a CP letter for the ***. I finally got tired of the lies & no progress whatsoever, so I call the *** & asked if I was being represented, the *** said they received one phone call in February 2... read more
Business response:
Your review of our company prompted a thorough analysis of your case. After that analysis has been completed, it is clear that your assessment of events contains several factual inaccuracies as well as very crucial omissions. One particular claim that needs to be immediately addressed is the claim that our office has failed to communicate with you in over two years. This claim is puzzling as we have been in regular communication with you since the case began. In some instances, having multiple phone conversations with you in... read more
Frequently asked questions about Wall & Associates, Inc.
How is Wall & Associates, Inc. rated?
Wall & Associates, Inc. has a 4 star rating with 22 reviews.
When is Wall & Associates, Inc. open?
Wall & Associates, Inc. is closed now. It will open tomorrow at 8:30 a.m.
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