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Walker's Heating & Air
- Contractors
- Westwood, CA
About this business
Location details
405 Ponderosa Way, Westwood, CA, 96137, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had called for an emergency situation. ******** was extrememly helpful getting a tech to the house. BUT, the tech, ******, did not seem to know what he was doing. He came out, took a look at our unit, said he needed to go to ************** Supply to get a few parts. He came back, replaced said parts and the unit was still not working. He threw his hands up and said "Well I don't know why it wont start. You'll just need a new unit. I'll be $6500."I had let him know that I would need to consult with my brother as he is the ... read more
Business response:
This isnt true we got there and found the run capacitor to be reading very low and needed to be replaced. This part allows the outdoor fan and the compressor to get a boost of power to allow it to start up and keep running. We went and got a new run cap, and installed then let the system run. Once it was running our tech noticed that the fan was still making a bad sound and was pulling a high amp draw -more than likely due to the bad run capacitor that was there before so we said the fan motor needed to be replaced as well. ... read more
Charged for parts not installed. Over charged by $300 for parts that were installed. Air conditioner still not working. Fixed myself. Scammed out of money
Business response:
Hello, it appears to us that your review is pertaining to the same service call as the review left by a "Sa M". Please see response to that review as it will explain to you our process and reason for diagnosis of system and charge. May we ask how you came to the conclusion that the parts were not changed out? We provided the old parts that were replaced so that the owner of the home could see which part was replaced. If the homeowner and/or tenant would like to discuss this matter further, please do give us a call.
We had called for an emergency situation. ******** was extrememly helpful getting a tech to the house. BUT, the tech, ******, did not seem to know what he was doing. He came out, took a look at our unit, said he needed to go to ************** Supply to get a few parts. He came back, replaced said parts and the unit was still not working. He threw his hands up and said "Well I don't know why it wont start. You'll just need a new unit. I'll be $6500."I had let him know that I would need to consult with my brother as he is the ... read more
Charged for parts not installed. Over charged by $300 for parts that were installed. Air conditioner still not working. Fixed myself. Scammed out of money Hello, it appears to us that your review is pertaining to the same service call as the review left by a "Sa M". Please see response to that review as it will explain to you our process and reason for diagnosis of system and charge. May we ask how you came to the conclusion that the parts were not changed out? We provided the old parts that were replaced so that the owner o... read more
Frequently asked questions about Walker's Heating & Air
How is Walker's Heating & Air rated?
Walker's Heating & Air has a 3.3 star rating with 19 reviews.
When is Walker's Heating & Air open?
Walker's Heating & Air is closed now. It will open at 9:00 a.m.
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