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Walgreens Pharmacy
- Pharmacy
- Prairieville, LA
About this business
Refill your prescriptions, shop health and beauty products, print photos and more at Walgreens. Pharmacy Hours: M-F 9am-9pm, Sa 9am-6pm, Su 10am-6pm
Location details
39527 LA-42, Prairieville, LA, 70769, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
31 minutes on hold! after 10, i got in my car snd drove over to the location - circled the building to see 2 cars in line flowing right out, went inside and no one is waiting in the pharmacy - watched the girl pick up and repress me on hold again - walk up front to grab the manager and show her my hold time - as she’s speaking to the pharmacist - the helper decided to answer my line after 31 minutes - i left a complaint for the store manager and went out of my way to prove there is a very serious problem with the pharmacy he... read more
Business response:
I am very sorry that you had this experience, Brittany. This is certainly not the way we want our customers to be treated. Please know that I have forwarded this experience to leadership to be looked into further and certainly addressed. Have a wonderful rest of your weekend. -Ashley
I have been getting my prescriptions filled here for over 2 years I am put on hold for 15min every time I call to get my scripts filled. Plus 30-40min wait in drive thru to pick up! Seems like they are incredibly understaffed or lack employees who value customers time. About to change pharmacies at my next doc appointment.
Business response:
Thank you for providing that information, Jamie. I have submitted your feedback to be addressed by leadership. I apologize for the experience, and any inconvenience this may have caused. Thank you for bringing this matter to our attention. I hope you have a great rest of your day! -Shane
RecommendedThere employees are always so nice and friendly
I just want to give a shoutout to Kiashondra in the pharmacy at Walgreens, HWY 42. She goes above and beyond to help anyone and everyone. She answers all questions to the best of her ability and always treats her customers like she’s known them for years. She definitely makes someone who is sick feel better!
No way should I sit in the drive through for 30-45 minuets waiting to pick up a prescription. I’d rather take the extra few minutes to go to cvs than to wait an extra 20 just to be spoken to.
Horrible! Absolutely horrible. Made the huge mistake of leaving cvs because Walgreens is closer. I knew better than that. Used Walgreens in two states and several cities and they are all the same. Customer service is horrible. Prescriptions take forever to get filled IF they aren't out of it, AND they won't let an adult with a valid ID drop your script off for you, but allows ANYONE with an ID pick it up as long as they know your birthday. I'm sorry cvs; never again!
Frequently asked questions about Walgreens Pharmacy
How is Walgreens Pharmacy rated?
Walgreens Pharmacy has a 2.5 star rating with 29 reviews.
When is Walgreens Pharmacy open?
Walgreens Pharmacy is open now. It will close at 9:00 p.m.
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