Wales Garage -Auto Repair and Services

NO SUBJECT 

on Google

2 weeks ago

I called ahead to ask if I could get an oil change in about 15 minutes, and the person on the phone told me “Yes.” When I arrived, the same person said everyone was busy. Then a repair guy came out and told me I was “late for the day,” clearly unaware of the conversation I had over the phone. This shows a serious lack of communication and professionalism. 

Mahindra Sohan 

on Google

4 weeks ago

I called Wales Garage hoping to get some work done on my 1993 Ford Ranger. To my surprise, I was told the vehicle was “too old” for them to service. As a certified mechanic shop, I expected a more professional response. It’s disappointing to hear that a vehicle’s age alone would disqualify it from being looked at especially from a shop that claims experience and ASE-certified techs. I’ve never had a mechanic turn away a job for that reason. Definitely not the service I expected. To respond to your response It’s clear you pre... read more

Thomas Kane 

on Google

4 months ago

I will always have my car serviced at Wales. In September of 2024, my 2019 Mazda CX-9 lost its head gasket, so I brought it to Ben and the team at Wales to help me. I have used them in the past for oil changes and tires. Instead of giving me the bill for thousands of dollars in work for his shop, he checked and saw that my car, with 56K miles on it, was under warranty with Mazda. Others in this industry would have gone another way with that. He earned himself a $125 diagnostic fee, and a customer for life. I recommend him wi... read more

Rocky Miller 

on Google

5 months ago

So, Had a minor repair done at this business a few months back. All was well. They diagnosed an additional problem I had and gave me an estimate for it. It was a little out of my price range at the time so waited a few months to have it done. Long story short, I took it in for the repair at the estimated price. Found other issues, made them right. As it turned out, original AGREED UPON REPAIRS didn't take as long as originally estimated. End of the day, even though other items were addressed, the bill was over $100 LESS THAN... read more

Elizabeth Camp 

on Google

5 months ago

Ben is amazing and the only business I get my cars taken care of!!