Waldorf Imaging Center

Lisa M. 

on Birdeye

2 months ago

I went today 2/18/2026 my appointment was set for 5:15 PM. I was asked to arrive 15 minutes before my appointment, which I did. I filled out the paperwork, turned it in and noticed they were calling people really quick. There was about 5 other people there before me, they all got called. A whole new group of people came in and i noticed they all started getting called before me and it was now 5:30 yet all the new people were called ahead of me. I asked why and was told because my tech was with a client, she then looked at he... read more

Queen I. 

on Birdeye

5 months ago

I've been having problems with the staff at this location, particularly with the woman manager on 9th floor who consistently sabotage me from getting the test I came for. She regularly tries to change the referral of my doctor, and to make me pay outside my insurance. Every time I get turned away by her. Last week I was asked to pay upfront for ultrasound despite the fact that: 1. I had doctors referral, 2. approval from insurance, and 3. I signed that I will be responsible for payment if insurance didn't pay. They asked for... read more

Sapna K. 

on Birdeye

7 months ago

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Ana G. 

on Birdeye

7 months ago

Im on 3 phones waiting someone to answer my call since 9:45, If you are fake office, not existing let us know. I need to talk with superviser or manager. Its 1 hour and 30 minutes already. We, the Americans patients will start calling and writing to Medical BOARD. No customer support at all. Using 3 different numbers 818)933-2020 310)445-2800 800)378-5597 im on this 3 phones----silence fyuuu Ill do everything to pay you big money. 

Deanne L. 

on Birdeye

9 months ago

This place does not answer the phone regularly. It could be 3 hours of calling and still no answer. Their results are posted at the tail end of the maximum of days they quote you unless your doctor orders a stat result. My friend who works at TOSH warned me of how slow they are and how they don't answer the phone. The tech was good and the front office was fine. But I will choose another radiology place in the future due to these 2 important factors. 

Harriet E. 

on Birdeye

a year ago

Unprofessional, lack of communication between staff and appointments. I received multiple notices confirming my appointment at Garden Grove, Ca. Day of appointment i received verbal message confirming my appointment. Arriving at the facility, I waited in for appointments for 50 minutes. finally reached a person,. The facility staff told me there was not paperwork, that my appointment was cancelled, I was not seen and to to see my Dr. 

lora f. 

on Birdeye

2 years ago

I have been a client of this establishment since 2008 I now reside in a different state called numerous times to get my results sent to my new imaging center worship Fresno has refused to send my images shame on them I would not recommend this place they do not care for women it's all about the numbers 

TR 

on Birdeye

2 years ago

first of all I do not like to leave negative feedback with that being said when I go into the facility I have a good experience but in general rolling oaks appointment scheduling has been a nightmare I have a known cyst lump?? that is very painful in my right breast ultrasound and mammogram every 6 months needed scheduled my appointment waited 2 months they canceled the night before told me I had to wait another 3-4 months to get in.. that they were booked up...so .rescheduled apt two months away with a long drive.. I decid... read more

Martha S. 

on Birdeye

3 years ago

It took almost an hour just to schedule the appointment. The call center hung up on my twice. The person who finally scheduled the appointment told me to call the front desk with any questions. I called the front desk 6 times in two days and no one ever returned my call. When I arrived for the appoIntment, I was informed I should have fasted for 6 hours prior. No one told me. The ladies at the front desk were beyond rude - so maybe it’s best they never called me back. I ended up going someplace else. What a nightmare.