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10000 Falls of Neuse Rd, Raleigh, NC, 27614, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Sigh- where to start. Was told my results would be uploaded into MyChart within 72 hours. Had my F/U with doc 50 hours after ultrasound appointment- so I knew there was a chance the radiologist would not review by then. My doc had access to the images at the F/U and was able to do a rough guess on diagnoses, but was unable to confirm until the radiologist submitted their report. Nothing uploaded the following two business days (so now a total of 5 business days has passed), After a week I called and asked what was up and was... read more
Can't even get up with anyone to hear my results. No one bothered to call me but they can spam my phone with text telling me I owe them money when I paid the entire balance up front (the reason they dont have my card info)?? The bill doesn't even say what I owe for its just a random 300 dollar bill and while they havnt even fulfilled what I paid them for over a month ago. The collections ppl dont even pick up im suppossed to sit on hold for hours to try and find all this stuff out. Meanwhile if you want to book an appointmen... read more
So far - every time has been smooth process. Had minimal wait times and everything went as expected.
Under NCGS statutes..a patient has the right to be treated with "respect, dignity and comfort". Wake Med Imaging has failed in this statutory duty to me as a patient .numerous times. Refuses to read the file and address me correctly ..X-ray tech clearly stated he was protecting "hospital liability"...and would not back up to let me get up off a chair or the table..I brought my own licenced RN that time...other x-ray techs dropped the contrast bottle on the floor..then hooked it up to my IV.. The list is long and excruciating
Beyond slow check-in. No one around and an hour process if you are new. Would avoid if at all possible.
WakeMed North Imaging has a 2.2 star rating with 10 reviews.
WakeMed North Imaging is open now. It will close at 6:00 p.m.
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