This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
WakeMed General & Trauma Surgery
- Health & Medical
- Raleigh, NC
About this business
Location details
3024 New Bern Ave Suite 102, Ste 102, Raleigh, NC, 27610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:45 a.m. to 5:00 p.m. | |
| Tue | 7:45 a.m. to 5:00 p.m. | |
| Wed | 7:45 a.m. to 5:00 p.m. | |
| Thu | 7:45 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently had a surgical procedure performed by Dr. Brandon Roy at the Wake Med facility on New Bern Avenue in Raleigh. I was a day patient and it was my first time time for surgery. It was considered a minor procedure, I guess. In my mind, it was a very big deal. I was in the hospital for about only 5 hours. I was driven home. And since then I have not had any issues. My follow-up visit was quick and easy, as Dr. Roy is a caring doctor and a true gentleman. He answers questions completely. Wake Med's surgical nursing team ... read more
I recently had a frustrating experience with my post-surgery appointment. I was told my appointment was at 8:20 a.m., but received a message stating 8:00 a.m.. When I called to confirm, I was told they list an earlier time to ensure patients arrive early. However, because it was 8:07 and I hadn’t arrived yet, they canceled my appointment entirely. The staff member I spoke with was rude and dismissive, focusing only on rescheduling rather than explaining this “early arrival” policy—which I had never been informed of before. I... read more
I was blessed to have gotten the surgery to my neck done but the doctor room for surgery needs to be set up better and comfortable. The table I was laying on was just that with a pillow on it I wanted to run out the room but I was in pain the previous days before so I needed help. I really hope that you all fix the general surgery room a little better instead of a pillow I would think something more comfortable to put your head down especially if the surgery is on your neck. Something like a massage table with a hole at the ... read more
Dr. Brandon Roy at WakeMed Surgery Center provided exceptional care during both my gallbladder removal in August and my Nissen fundoplication surgery in October. He took the time to thoroughly explain both procedures, addressing all of my concerns with patience and clarity. His staff was equally outstanding—kind, attentive, and highly professional. Anytime I had questions post-surgery, they responded promptly and followed up multiple times to ensure my recovery was progressing well. I highly recommend Dr. Roy and his team fo... read more
I had a wonderful experience in WakeMed’s day surgery center. Every staff member bent over backward to ensure I was comfortable and thoroughly informed (and I had lots of questions!!). The nurses and anesthesia team were top notch!
Frequently asked questions about WakeMed General & Trauma Surgery
How is WakeMed General & Trauma Surgery rated?
WakeMed General & Trauma Surgery has a 4.7 star rating with 63 reviews.
When is WakeMed General & Trauma Surgery open?
WakeMed General & Trauma Surgery is closed now. It will open on Monday at 7:45 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com