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99 Wakefield Gardens, Ainslie, ACT, 2602, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:30 a.m. to 12:00 p.m. | |
Sun | Closed |
I've been multiple times this year (wish I hadn't needed to, but that's a separate issue!) and all interactions with multiple staff have been great. There was an ongoing screw-up with my Medicare card - they were patient through that and did what they could, and the receptionists in particular were really excellent about it. The medical staff and RNs are also great, and we've been for vaccines too which have been done very promptly and well. I feel lucky to be associated with this practice.
Doctors are great but reception staff and practice manager have appalling customer service - rude, lack of empathy and unprofessional. The practice admin procedures are so outdated. It’s a real shame good doctors are working for this practice.
We see Dr Tina Blight at Wakefield Gardens and she has been wonderful - always patient, caring and extremely knowledgeable throughout my pregnancy and in the care of my baby. We've also seen numerous other GPs at the practice for last-minute/urgent appointments, and nurses for immunisations, who have all been great. The reception staff are lovely and accommodating. The GPs sometimes run late but it is a reflection of the care and attention they give their patients. The Surgery also uses the HotDoc system/app which is super c... read more
We see Dr Tina Blight at Wakefield Gardens and she has been wonderful - always patient, caring and extremely knowledgeable throughout my pregnancy and in the care of my baby. We've also seen numerous other GPs at the practice for last-minute/urgent appointments, and nurses for immunisations, who have all been great. The reception staff are lovely and accommodating. The GPs sometimes run late but it is a reflection of the care and attention they give their patients. The Surgery also uses the HotDoc system/app which is super c... read more
From Drs to nurses & reception staff this surgery has always been good to me. Maybe that's why I've been going to this same practice for 42yrs!!
Wakefield Gardens Surgery has a 3.9 star rating with 15 reviews.
Wakefield Gardens Surgery is closed now. It will open on Tuesday at 8:00 a.m.
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