Wake Electric's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Wake Electric

2.8

About this business

Located in Wake Forest, N.C., Wake Electric Membership Corporation is a members-owned electric cooperative. The company provides services to more than 31,500 customers in Durham, Franklin, Granville, Johnston, Nash, Vance and Wake counties in North Carolina. Established in 1940, Wake Electric Membership Corporation offers a range of awards and youth programs that include scholarships, conferences and grant giving. It organizes a rural electric youth tour that includes historical site-seeing for more than 1,500 students throu... read more

Location details

100 S Franklin St, Wake Forest, NC, 27587, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.893 reviews
Select a rating
Melissa B.'s profile image
Melissa B. 
a month ago

Phenomenal customer service for 18 years - everyone is always extremely kind and helpful.  Latoya is exceptional - her recommendations have been invaluable and very much appreciated.  Unequivocally the best electric company in NC! 

Emily H.'s profile image
Emily H. 
2 years ago

After the most recent storm came through and a limb tore the power line out of our pole, they came and said they'd come back with a boomlift to fix the line. Switched the breaker to the transformer, fixing our neighbors power and took our outage off the map. We've been without power since Friday at 6:30 pm and they never came back out to fix our line and now we're SOL until Monday. Great job taking care of your customers. 

Rob McGhee's profile image
Rob McGhee 
4 years ago

Seeing as there was no option to post directly on your page I’ve had to write a review. When writing said review it’s a yes or no option if I recommend you. First let me say if there has ever been an outage or storm damage Wake Electric has not been expedient. I’ve never had an issue. HOWEVER, this morning I was awakened from a sound sleep to one of your representatives POUNDING my storm door this morning at 7am. While I’m trying to be alert enough to determine why someone is banging on my door your representative mumbles “c... read more

Hannah Ryder's profile image
Hannah Ryder 
4 years ago

Horrible horrible company. Awful customer service. They take advantage of their customers because they know they provide a service we need. Our breaker box broke and we initially just thought it was a power outage so naturally we reported an outage. Someone came out to the house but we already had a friend/electrician there helping fix it and that guy told him to leave we didn’t need him. My husband or I didn’t even talk to the technician! Well today 2 trucks pulled up in our driveway unannounced and the dudes went behind ou... read more

Terry Rakes Custis's profile image
Terry Rakes Custis 
4 years ago

Thanks WEMC for showing up at our place at 3am to cut a tree that had fallen on the line! And thanks especially for making sure we could still get out of our driveway. Thanks to all the field guys that work in all kinds of conditions! <3 

Kanika J's profile image
Kanika J 
4 years ago

My mother is sitting in the cold right now, because a piece has broken and are unsure when it will be restored. I'm not happy. Wake Electric should have maintained there equipment better. You want your money on time I want my mother's power back on! It's 46 degrees in her house! It might not come back on until Monday! This is a shame and disgrace! 

Linda Marie's profile image
Linda Marie 
4 years ago

Thank you Tina, for your kindness and help this morning � I'm looking forward to my new start here in WF. 

Janelle Dupree Haws's profile image
Janelle Dupree Haws 
4 years ago

Been working with Paul Bland with Wake Electric on bringing in service to our home we are building. He has been excellent to work with!! 

Kent Brown's profile image
Kent Brown 
4 years ago

Wake Electric is horrible. I am sitting here without power once again. They have been working on replacing roughly a dozen poles for over 3 months. About a decade ago they kept lying to me telling me squirrels were making my power go out every day at 1:30 pm ( yeah right). I eventually got directed to upper management that gave me truth. They had purchased faulty components and since the cost was so much they had to wait to replace as time allowed. How is their incompetence my fault? The monopoly needs to stop!!!! Take respo... read more

Frequently asked questions about Wake Electric

How is Wake Electric rated?

Wake Electric has a 2.8 star rating with 93 reviews. 

When is Wake Electric open?

Wake Electric is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com