Wagmo

Steve M 

on Google

3 weeks ago

Since changing underwriters in 2026 this has become an absolutely horrible pet insurance company. My dog/we have been with Wagmo since Feb 2023 (when she was 3 months old). Coverages changed but I stuck with them. Submitted my first claim of the year this Oct for a $163 treatment of a hotspot and they won't process it until they receive 3 years of records from my Vet. So my dog has been covered by Wagmo since she was 3 months old, she's about to turn 4 yrs old, and you now need records because you didn't retain access to the... read more

James 

on Google

a month ago

I have been trying to get a pre-treatment estimate reviewed for weeks. Get the run around. I call and they say email, I email.and they say call. Sent the bill several times. They told me they are able to give me a idea of my coverage. Got a supervisor, Robin today. Very sweet. Said I would get a call. Never happened or an email. Claim was denied summarily for the 4th or 5th time. Filed complaint with the BBB. Now emailing my company, as this is a company perk. 

Jenny Zhang 

on Google

a month ago

THEY were a great company when they first started. Ever since they changed their insurance under a new management it has been going downhill. I felt like I got bait and switch with their policy and their price. IT not the same anymore and it just sad. 

Michael Villavecer 

on Google

2 months ago

I’ve been a Wagmo customer since my dog was 10 weeks old. He is now 4 years old and has developed multiple pre-existing conditions during those years of continuous coverage, which makes simply switching insurance companies extremely difficult. Wagmo recently non-renewed his longtime policy and forced us to transition to a new plan to maintain continuous coverage. His reimbursement dropped from 100% to 70%, his deductible increased from $250 to $500, and his annual limit was cut from $20,000 to $10,000. Since the transition, ... read more

Cesar Pedrera 

on Google

2 months ago

Don’t do it. They will not pay and then give you some bs excuse. For the money, there are so many other places that you can go Wagmo will not pay trust me. I’m dealing with it now. I tried to deny my claim saying it was an accident or emergency just cause I saw emergency visit cause I didn’t wanna wait two weeks for an appointment but this is what you’re dealing with. Do we not have enough companies that take our money you don’t give us what we paid for do you really want to add one more to it? You can experience it for your... read more