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Wag Factory

4.6

About this business

Location details

719 Folly Rd, Ste D, Charleston, SC, 29412, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6272 reviews
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Kate P.'s profile image
Kate P. 
5 years ago

WARNING - MY 4 YR OLD DOG DIED AFTER BEING IN WAG FACTORY'S CARE! I wish I could give less than a 1 star review as this has been the most horrifying and devastating experience. I would never have imagined that this could have happened and that we would be treated so poorly by this company after such a tragic incident. My dog was boarded there for 1 week and came home with diarrhea and was dead about 36 hour after leaving their facility. I asked that the owner contact me as I was obviously devastated and concerned for the saf... read more

Lisa Cassidy's profile image
Lisa Cassidy 
recommend  Recommended
5 years ago

Our dog Ace has been going to Wag Factory for day care and boarding since he was a puppy (he’s now 10 years old). We always feel confident knowing he is happy and safe when we take him to Wag Factory. 

Laura Veal's profile image
Laura Veal 
recommend  Recommended
5 years ago

Wag Factory has been the most fun place for my boy to go play. When we park, he knows exactly where we are and his tail starts wagging with excitement. Walking in and hearing the workers call Harley by his name makes me so happy. They show such love and personal attention to our fur babies. 

Jonathan A. Marcantel's profile image
Jonathan A. Marcantel 
recommend  Recommended
5 years ago

We love Wag Factory. The people are nice, and going there makes my dog's tail wag. 

Alexandra Schwacke's profile image
Alexandra Schwacke 
recommend  Recommended
5 years ago

I love wag factory! They love my dog like he’s they’re own! Would recommend to anyone who is nervous about boarding there pet! 

Charity Scruggs's profile image
Charity Scruggs 
recommend  Recommended
5 years ago

The Wag Factory has been excellent to our German Shepherd, Rika. Our girl is energetic, stubborn, and very protective. They always work with her to help her with basic commands and manners. Even when she is anxious, they help me problem solve to make her more comfortable. Rika loves daycare and every time we boarded her, she comes home tired, happy, and clean. Thank you! 

Michelle J.'s profile image
Michelle J. 
5 years ago

I absolutely love the Wag Factory! The staff is accommodating and friendly. The manager always greets my dog Griffin and makes me feel comfortable about leaving him when I have to go out of town. I have recommended many of my colleagues to send their dogs there, and we all share the same experience of our fur babies coming home happier and exhausted from fun!  

Ashley Winka's profile image
Ashley Winka 
5 years ago

The staff of Wag Factory is the absolute best. They actually care about the dogs and bond with them. Not only do they take amazing care of them but they have dress up costume contests for Halloween and Christmas and take and post the funniest pictures!!! You can tell that the employees at wag factory consider this not just a job but go above and beyond�� 

Susan Master's profile image
Susan Master 
recommend  Recommended
5 years ago

They always take great care of our dogs when we need them. 

Frequently asked questions about Wag Factory

How is Wag Factory rated?

Wag Factory has a 4.6 star rating with 272 reviews. 

When is Wag Factory open?

Wag Factory is closed now. It will open tomorrow at 9:00 a.m. 

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