Waco Hyundai Service Center

Megan Lance 

on Google

a week ago

I wouldn't give them a star at all if that were an option. My car was taken in for a recall, I had made the appointment two weeks in advance. They still didn't have the parts there so I had to leave my car overnight. Then they tried to sell me a part that was under warranty but wouldn't lookup my car's information to see. 

Dakota Cravener 

on Google

a week ago

After months of dealing with issues at Killeen Hyundai, I finally brought my vehicle to the team in Waco and the difference in professionalism was immediate. Matt and Caressa actually took the time to review my records, listen to what had been happening, and properly inspect the vehicle instead of brushing concerns aside. They’ve been transparent, respectful, and genuinely helpful throughout the process. After the experience I had elsewhere, it was a huge relief to work with people who actually care about their customers and... read more

Ian Corbett 

on Google

3 weeks ago

I went to try to get my window regulator replaced that the dealership had already replaced a year ago, they quoted me 1000 dollars and then told me that the part was 650, I found the part for 150 total at an auto parts store brand new and it took maybe two hours to fix. I have no mechanical knowledge and only had a socket wrench and a screwdriver. I do not know how they could get to a 1000 dollar quote in good faith. 

Debbie 

on Google

a month ago

My 2024 Tucson had a problem during the ice storm. An auto shop ran a diagnostic that came back with a grill shutter problem. The service rider informed me that I had to pay a diagnostic fee because the code was stored and not active. My vehicle is under warranty plus I bought the extended warranty so I didn't have to pay for repairs. This has been the only dealership I have dealt with but since the turn over in the service dept it has gone down hill. I am now looking at going elsewhere with my business.