Waba Grill

Ariadna Ochoa 

on Google

6 days ago

Seems like there was a change of cooks, both chicken and steak were really dry. Used to be a good place to come but recently the quality has gone down 

Vladimir Ramirez 

on Google

6 days ago

The core issue began the moment my party and I approached the counter. A particular employee, whose sole function appeared to be a gatekeeper to the ordering process, was aggressively insistent that we use the kiosk to place our order. Now, let me be perfectly clear: I am perfectly capable of using a touchscreen, but when I choose to patronize an establishment, I expect to be served by an employee—that is the very definition of a service transaction. I do not go out to eat to "work for my food." I go out to eat to have an or... read more

Jacquelyn Blau 

on Google

a week ago

I am so disappointed with how they are handling the new self service machine. They say they implemented it to streamline the ordering process, but this is the second time I walk in with zero line (no one in front or behind me) and the manager guy points at the stupid self service machine….. The first time he made me use it even though I didn’t want to and then right when I was finished someone came in and he took their order! And the same thing happened the second time…. Honestly after the second time I feel like I am being ... read more

Beth Jun 

on Google

a week ago

I stopped by Waba Grill last week hoping for a quick, friendly meal, but instead encountered an alarmingly passive-aggressive employee who outright refused to take our order at the counter. From the moment we stepped up, his crossed arms and curt “please use the kiosk” set a hostile tone that made us feel like an inconvenience rather than customers. I’m in my seventies and not comfortable navigating touchscreen menus. When I politely asked if he could help me place my order, he sighed loudly and said, “I will help you,” and ... read more