VTrips

Steve Rahn 

on Google

4 weeks ago

Our experience at 404 Arie Dam was excellent. The unit is roomy, up-dated, clean with a beautiful view of the Gulf and easy access to the beach and pool. The area has lots to do with many restaurants and bars. Access to the unit was easy, and the management company helped us navigate hurricane Helene, which came at the end of our stay. 

Roxanne Morgan 

on Google

a month ago

As a property owner, this company is to be avoided. They do not take care of the property and do not provide a good quality of cleaning. The list goes on with urine soaked carpet, sex toys left behind in drawers and over 20 pieces of missing glassware. The failure to winterize caused loss of thousands of dollars. They hire service personnel without prior permission and then expect the client to pay inflated prices.. 

bruno galet 

on Google

2 months ago

As long-time customers of VTrips vacation rentals, specifically the Cinnamon Beach condos in Palm Coast, Florida, we recently had an unsatisfactory experience. After not booking with them for a couple of years, we decided to rent a condo for Labor Day weekend. The initial process was familiar – online payment, email confirmation, and their strict agreement. Two days before our flight, we were still waiting for our gate and door codes. On the morning of our departure, VTrips sent an email titled "Last Minute Booking Details,"... read more

Nicholas Novella 

on Google

2 months ago

Views were nice as mentioned and I have no complaints with the house. However the company VTrips is not a company geared toward customers. I called before our reservation started and asked where to park an extra car as we needed to bring four instead of three and were told that four cars was fine. Soon after our arrival we received a text because they were watching us on cameras in the house and noticed that four cars were in the driveway. I called and they told us that we had 30 minutes to move the car or they would send a ... read more

Q Dot 

on Google

2 months ago

Trash service. Horrible experience. Here’s the rundown. 1) we arrived at our unit which was for some reason, completely unlocked. 2) the door code we were given, did not work. 3) we called and emailed over 10 times with no help. So We had to leave our unit unlocked if we left. 4) while we were out to lunch - our door was somehow magically locked. Which meant we were locked out with our belongings inside the unit. 5) the door code still didn’t work. Every phone call was “try the code”. 6) the on site manager tried the code. I... read more