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Vroom

1.3

About this business

Location details

3600 W Sam Houston Pkwy S, Houston, TX, 77042, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
1.3281 reviews
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April Marie's profile image
April Marie 
a year ago

Truck I got about 5yrs ago came after a couple months. It does got issues from the get go. Then ran a vincheck, which please do this, came back that my vehicle was a total loss due to THEFT.... I have called insurance guy who did this claim, he avoids me. Weirder thing is, this claim was done 4 months after it was delivered to me. How can this be. 

Anonymous's profile image
Anonymous 
a year ago
Hau Nguyen's profile image
Hau Nguyen 
a year ago
Tim Loomas's profile image
Tim Loomas 
a year ago

The transaction took longer than it should have, they expected me to send the title to my vehicle BEFORE they picked it up, and then when I realized I left a pair of sunglasses in the vehicle I was told, "...there is nothing we can do to recover them." Nonsense, if they wanted to be helpful they could go get them and send them to me (at my expense). Putting profit over people every time. UPDATE/Response: I reached out to you and was told - by your rep - that there was nothing you could do. (Well, nothing you would do.) Is th... read more

Bradley Porter's profile image
Bradley Porter 
a year ago

I got through the purchasing process after being told by one salesperson that I was only approved to purchase older vehicles, 2012 or older. And then upon working with another salesperson, I was told that the only vehicles that I could qualify for was 2017 or newer, and that car salesperson continued to say that I had not been approved to purchase a vehicle that I had already placed a deposit on. I paid my deposit and down payment, and then afterwards, I came across multiple customer reviews talking about how horrible the “d... read more

Frequently asked questions about Vroom

How is Vroom rated?

Vroom has a 1.3 star rating with 281 reviews. 

When is Vroom open?

Vroom is closed now. It will open tomorrow at 10:00 a.m. 

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