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Voya Financial
- Insurance
- Hartford, MA
About this business
Location details
30 Braintree Hill Park, Hartford, MA, 02184, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They make you jump through hoops for everything!
VOYA is so frustrating to work with that I don’t bother having an FSA with my company. They will ask for information that they already have and deny claims even when they have all the information required. Save yourself the stress and avoid doing business with them.
I do not feel like this financial company takes security and personal information seriously. I need to make a change to my account, and the only way they will do it, is to send ALL MY PERSONAL INFORMATION IN THE MAIL. No emails, no secure portals, no app access. Just hope for the best! What a joke. Glad part of my change of account, is closing it with them.
My old employer moved my HSA account to Voya with no notice to me. I found out because I received a letter from Voya stating my HSA balance which matched the previous HSA balance. It took almost six months to get into the account to discover by that point over 40% of the funds were gone. The Voya representative said the money was used for monthly fees! I would give this company zero stars if that was an option.
Frequently asked questions about Voya Financial
How is Voya Financial rated?
Voya Financial has a 2.4 star rating with 33 reviews.
When is Voya Financial open?
Voya Financial is closed now. It will open tomorrow at 9:00 a.m.
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