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Voya Financial

2.3

About this business

Location details

30 Braintree Hill Park, Hartford, MA, 02184, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.335 reviews
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Ryan p's profile image
Ryan p 
2 weeks ago

If I could give a 0 star I would. I’m beyond frustrated with this accident insurance provider. When it came time to actually use the policy I paid for, they completely abandoned their responsibility and denied the claim. Apparently, “accident insurance” only applies when it’s convenient for them. The entire experience feels designed to collect premiums while finding any excuse possible to avoid paying out. Endless paperwork, vague explanations, shifting requirements, and ultimately a denial that contradicts the very purpose ... read more

Lori Donovan's profile image
Lori Donovan 
4 months ago

Voya Insurance is horrible, you can not get an English or American who speaks or understands English Dont USE Voya 

Ada Belcher's profile image
Ada Belcher 
7 months ago

They make you jump through hoops for everything! 

Jennifer Warr Parker's profile image
Jennifer Warr Parker 
11 months ago

VOYA is so frustrating to work with that I don’t bother having an FSA with my company. They will ask for information that they already have and deny claims even when they have all the information required. Save yourself the stress and avoid doing business with them. 

Chrisitna Croteau's profile image
Chrisitna Croteau 
a year ago

I do not feel like this financial company takes security and personal information seriously. I need to make a change to my account, and the only way they will do it, is to send ALL MY PERSONAL INFORMATION IN THE MAIL. No emails, no secure portals, no app access. Just hope for the best! What a joke. Glad part of my change of account, is closing it with them. 

Frequently asked questions about Voya Financial

How is Voya Financial rated?

Voya Financial has a 2.3 star rating with 35 reviews. 

When is Voya Financial open?

Voya Financial is closed now. It will open tomorrow at 9:00 a.m. 

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