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8530 Eagle Point Blvd Suite 152, Lake Elmo, MN, 55042, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Not this exact office, but flagstar in general is really bad been dealing with them for 2 years now, and every time I call the person that is head of my account changes and they barely speak English, they 100% read from a script and can't deviate away from it! If u ask to talk to a manager they say we don't have managers, they are the absolute slowest bank I've ever dealt with period!! You send them paperwork and by the time the look at it it's been to long and they need new updated stuff!! As soon as my stuff is back in lin... read more
Terrible experience! I called several time and waiting to get right department . Then, one after another transfer, on hold and cut-off a called. The bank refinance officer give me green light to go ahead with appraisal and finally, they could not give me refinance my mortgage because one tax document. However, I try to used that appraisal for PMI and they don't allowed me to removed. I would like to give everyone should not deal with Flagstar Bank at all. Don't open account at this Bank.
Deceitful management at FlagStar Bank, horrendous customer support and they don't even know how to keep a ledger balanced. Avoid this bank at all costs or you will regret it. When they purchased my mortgage the paperwork was screwed up (which they admitted to me in writing as being their fault) and they ended up sending me to collections despite the fact that I have paid in full each month, and have provided the receipts to prove it. Not only that, for one of the payments they double charged me and they couldn't send the ext... read more
Not this specific location but the company Flagstar bank is horrible and unorganized. I was with a different mortgage company (Dovenmuhler mortgage) I was on a covid deferral from 4/1/20 - 9/1/20. My mortgage payments were moved to the back of my loan as a covid courtesy with Dovenmuhler. I got transferred to flagstar bank 10/1/20. They have returned my Wellsfargo mortgage payment sent on 10/13/20 due to a inaccurate posted balance on the account. According to their records they couldn’t find any deferral for the previous lo... read more
Vonna David, Flagstar Bank Loan Officer has a 1.5 star rating with 8 reviews.
Vonna David, Flagstar Bank Loan Officer is open now. It will close at 5:00 p.m.
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