von Bibra Holden Robina

Celine 

on Google

3 months ago

I was a bit sceptical after reading the reviews before booking in my first service for my brand new car, which I only bought a couple of weeks ago. Being a young girl and not knowing much about car services, I was already a bit unsure. When I first called to book in, the lady who answered was VERY rude before transferring me. The next person I spoke to told me the service would take around 20 minutes since it’s the first one. However, when I arrived today, I was told by reception it would actually take 2–3 hours. I was then ... read more

M c (M C) 

on Google

6 months ago

I just wanted to say a big thanks to Almoro from Von Bibra Car Service. I wasn’t too happy about needing another service so soon after a recent fix, but he really went out of his way to help. He took the time to explain things clearly and even called around to find the part I needed at a more affordable price. Really appreciated his effort and genuine care. great customer service! 

Linda 

on Google

6 months ago

This was the first time I’d ever taken my car in for a service myself, as my husband usually handles it, so I was a little apprehensive and unsure of what to expect. When I booked it in, I selected 12:00 pm for pick‑up simply because I’m still new to the process. I let the lovely lady, Michaela, know that I’d be waiting in the lounge, and she assured me she’d let the team know. The lounge itself is incredibly handy — spacious, air‑conditioned, and comfortable, with tea, coffee, couches, and a TV. There are even desks and pow... read more

Cindy 

on Google

7 months ago

During the service booking process, the representative was unable to provide information regarding milestone-based service pricing and could not advise on the destinations covered by the shuttle service. For other vehicle brands I own, this type of information is standard and forms an important part of the service booking experience. I raise this as constructive feedback, as access to clear and consistent information would significantly improve customer confidence and overall service quality.