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582 - 602 Ringwood Rd, Poole, Poole, BH12 4LY, United Kingdom
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 6:00 p.m. | |
Tue | 8:30 a.m. to 6:00 p.m. | |
Wed | 8:30 a.m. to 6:00 p.m. | |
Thu | 8:30 a.m. to 6:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 8:30 a.m. to 5:00 p.m. | |
Sun | 10:00 a.m. to 4:00 p.m. |
Overall, I like the car, but I was a little disappointed with my experience at the dealership. The salesperson seemed a bit rushed and not too happy when I asked to see the car before finalizing the payment. The last time I had seen the car was couple of weeks before that day and was sent for some paint job and repair work. I understand things can get busy, but I expected a bit more patience and professionalism, especially from Volvo.
Efficient support from the service reception team.
Volvo cars Poole may be excellent at selling cars, but my experience today has been very annoying to say the least. My car had a new headlight fitted about a month ago at great expense (nearly £2000). You expect that repairs by a dealer will be spot on. In the next couple of weeks, it became apparent that the headlamp washers weren’t working, which strangely Volvo had failed the MOT on a year or two ago. So, I had to waste my morning driving back to Poole, waiting for the car and hardly got a word of apology from the staff. ... read more
Second experience of Volvo servicing. My visit was a pleasure. A gent outside directed me to a parking space. The friendly receptionist directed me to the service desk where I would be looked after. The woman on the desk greeted me. She was very polite, very efficient and knowledgeable. Handover of a courtesy car was quick and straightforward. Whilst I was waiting for this, two other staff members asked if I was being attended to. Finally, I was happy with the car following the service. Overall, a visit worthy of five stars.
Volvo Cars Poole has a 4.7 star rating with 713 reviews.
Volvo Cars Poole is closed now. It will open at 8:30 a.m.
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