Volvo Cars Poole

Naren Grg 

on Google

6 days ago

Overall, I like the car, but I was a little disappointed with my experience at the dealership. The salesperson seemed a bit rushed and not too happy when I asked to see the car before finalizing the payment. The last time I had seen the car was couple of weeks before that day and was sent for some paint job and repair work. I understand things can get busy, but I expected a bit more patience and professionalism, especially from Volvo. 

Jon Pollock 

on Google

a week ago

Efficient support from the service reception team. 

Francoise Haylock 

on Google

2 weeks ago

Volvo cars Poole may be excellent at selling cars, but my experience today has been very annoying to say the least. My car had a new headlight fitted about a month ago at great expense (nearly £2000). You expect that repairs by a dealer will be spot on. In the next couple of weeks, it became apparent that the headlamp washers weren’t working, which strangely Volvo had failed the MOT on a year or two ago. So, I had to waste my morning driving back to Poole, waiting for the car and hardly got a word of apology from the staff. ... read more

Kevin 

on Google

2 weeks ago

Second experience of Volvo servicing. My visit was a pleasure. A gent outside directed me to a parking space. The friendly receptionist directed me to the service desk where I would be looked after. The woman on the desk greeted me. She was very polite, very efficient and knowledgeable. Handover of a courtesy car was quick and straightforward. Whilst I was waiting for this, two other staff members asked if I was being attended to. Finally, I was happy with the car following the service. Overall, a visit worthy of five stars.